Senior Manager - Consulting

Role overview

Senior Manager - Consulting at Nutanix

This position is hybrid, requiring the hire to work on-site in the office a few days each week, allowing for a balance of remote and in-person collaboration.

Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration.

Required qualifications

• What You Will Bring Minimum of 10 years of experience in virtualization consulting, with strong VMware and Nutanix expertise.
• At least 3 years of experience in managing technical teams and fostering collaborative environments.

Preferred qualifications and skills

• Bachelor’s Degree in Engineering, Computer Science, or Management Information Systems (MIS) preferred.

Employment details

• This role may involve approximately 15% travel, allowing for opportunities to engage directly with clients and support their needs on-site.
• In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources.
• Location: Pune [India]

Application details

• The result is organizations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience.

About the employer

• Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, making infrastructure invisible so that IT can focus on the applications and services that power their business.
• Learn more about our products at www.nutanix.com or follow us on Twitter @Nutanix . removed=====---> Hungry, Humble, Honest, with Heart.
• About the Team The Senior Manager - Consulting will join the Nutanix Customer Success team, based in Pune, India.
• The mission of Nutanix Customer Success is to empower customers with trusted resources and expert guidance, making their experience with Hyperconverged Infrastructure solutions seamless and effective.
• Act as a trusted advisor to clients, delivering insights on best practices for Nutanix and VMware technologies.
• Proficient in troubleshooting and administering Nutanix/VMware environments.

Benefits

• Develop architectural strategies in collaboration with architecture and engineering teams to enhance customer benefits.

Additional role details

• Who are our employees?
• We’re an eclectic group of 5,000+ dreamers, believers and builders, operating in over 40 countries.
• We’re Hungry.
• Humble.
• Honest.
• With Heart.
• The 4H’s: these are our core values and the DNA of our company.
• They help drive our employees to succeed, to strive to be better, to learn from every experience.
• Our employees are encouraged to have spirited debates and conversations and to think with a founder’s mindset.
• This means we’re all CEO’s of the company and, as such, make the best decision every day that aligns with our company goals.
• It’s through our values, our conversations and mindsets that we can continue to disrupt the industry and drive innovation in the market.
• Who are we in the market?
• Companies around the world use Nutanix Enterprise Cloud OS software to bring one-click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership.
• The Opportunity Are you a customer-focused, ambitious, and driven virtualization consultant with a strong background in managing technical teams and fostering client relationships?
• If so, you'll have the opportunity to join Nutanix's Customer Success team as a Senior Manager - Consulting, where you'll leverage your expertise in VMware and Nutanix technologies to make a significant impact on customer outcomes while leading a dedicated team in a collaborative and supportive hybrid work environment.
• This dynamic team is dedicated to providing exceptional customer support and technical expertise, ensuring clients achieve their desired outcomes using Nutanix solutions.
• The culture within the team fosters collaboration and innovation, encouraging members to share insights and grow in a supportive environment.
• You will report to the Director of Professional Services, known for a hands-on leadership style that emphasizes mentorship and open communication.
• The manager cultivates an environment that encourages team members to take initiative and think independently while providing guidance when necessary.
• Travel will primarily focus on key project deliverables and customer engagements, ensuring that the Senior Manager can effectively address client requirements.
• Your Role Lead and manage a team of Consultants and Senior Consultants to achieve customer outcomes and project deliverables.
• Administer and support Nutanix and VMware environments, providing technical expertise and troubleshooting support.
• Drive effective project management, ensuring customer satisfaction through a customer-centric approach.
• Generate growth plans based on customer trends and deliver detailed performance reports to stakeholders.
• Foster a culture of collaboration, education, and professional development within the team.
• Achieve defined first-year objectives focusing on team performance, customer engagement, and successful project completion.
• Deep understanding of VMware ESX, data center virtualization, and related technologies.
• Excellent communication, documentation, and presentation skills to engage with customers effectively.
• Hands-on experience with Nutanix Enterprise Cloud Platform and relevant certifications (NCP, VCAP/VCIX-DCV) are advantageous.
• Ability to drive project management initiatives while maintaining a customer-centric approach.
• Workplace type may vary based on location and team requirements.
• Please speak with your recruiter for details.
• Additional team-specific guidance and norms will be provided by your manager. --