Global Services Sales Program Manager

Role overview

Global Services Sales Program Manager at Nutanix

Nutanix is seeking a Global Services Sales Program Manager to support Professional Services S ales O perations, forecasting, business intelligence, enablement, and process improvement.

This role partners closely with Services Sales Leaders, Services Sales Managers, Services Delivery Leader s, software s ales , Cus tomer Experience Managers , and senior leadership.

The role requires strong experience across both enterprise sales operations and Professional Services S ales .

Nutanix Professional Services helps customers reduce risk, accelerate business value, and achieve successful outcomes through consulting, migration, implementation, design, education, and program management services.

Responsibilities

• Forecasting Own worldwide Professional Services Sales forecast sheets, including formulas, data integrity, validation, and accuracy checks.
• Manage theater -level Services Sales forecast sheets and work with Theater Sales leaders to update, review, and improve forecast accuracy.
• G ood understanding of CRM and BI tools, including Aviso, Salesforce, and Tableau.
• Run and analyze recurring and ad hoc reports from Salesforce and Aviso.
• AI Be the point of contact and coordinator for Professional Services Sales AI-related projects.
• Reporting Produce weekly top-deal reports by support forecast calls.
• Track Software versus Services pipeline and bookings, including Services attach rates through Salesforce.
• Track Customer Experience Manager bookings and pipeline, including work-in- progress reporting.
• Support P ractice-level forecasting for Products .
• Business Analysis Prepare bi-weekly business analysis and leadership updates covering performance, risks, trends, and recommended actions.
• Create clear presentations and insights for Services Sales leadership reviews and business planning.
• Processes Lead the introduction of new processes and i dentify opportunities to streamline existing processes .
• Enablement and BAU Provide high-level tools-related enablement and reporting support for Services Sales Managers (SFDC and Aviso) .
• Capture, organize, and communicate Services Sales wins.
• Partner with cross-functional stakeholders to ensure new programs and processes are adopted effectively.
• Nutanix’s Services Sales operating model emphasizes faster customer responses, improved quoting and reporting, stronger process adherence, and scalable engagement across Sales and Delivery.
• Cross-Functional Collaboration Partner with Services Sales Managers, Account Executives, Systems Engineers, Services Sales Desk, Professional Services Delivery, Customer Experience Managers , Finance, and Professional Services Operations.
• Work with T heater Sales Leaders and P ractice leaders to validate forecasts and improve business performance.
• Support alignment between sales forecasts, bookings , delivery capacity, and customer outcomes.
• Provide actionable insights and recommendations to Services Sales leadership.
• Help ensure that services opportunities are accurately represented across CRM, forecast, and reporting systems.

Required qualifications

• Bachelor’s degree in business, technology, operations, or a related field. 5+ years of experience in sales operations, business analysis, program management, Professional Services, or a related function.
• Demonstrated experience working across enterprise sales .
• Strong experience with forecasting, pipeline analysis, bookings reporting, and business performance management.
• Hands-on experience with CRM tools such as Salesforce and Aviso.
• Experience using business intelligence and analytics tools such as Tableau.
• Advanced spreadsheet skills, including ownership of formulas, data validation, reconciliations, and accuracy checks.
• Experience coordinating AI initiatives, sales enablement, or operational transformation programs.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work with senior leaders across multiple theaters and functions.
• Ability to manage multiple priorities and deliver accurate, time-sensitive reporting.

Preferred qualifications and skills

• Experience in technology, cloud infrastructure, SaaS, hybrid multicloud , or IT services.
• Experience supporting Professional Services sales forecasting or services attach-rate reporting.
• Familiarity with Nutanix solutions and practices, including NKP, NAI, NDB, NCM, Flow, and NC2.
• Experience with sales operations workflows.
• Experience developing leadership dashboards, business reviews, and executive communications.
• Success Measures Accurate and timely worldwide and theater -level forecasts.
• Improved forecast quality, pipeline visibility, and bookings analysis.
• Reliable bi-weekly reporting for leadership and Services Sales teams.
• Increased adoption of AI, CRM, B usiness Intelligence , and reporting tools.
• Successful rollout of new and improved sales processes.
• Effective coordination of sales wins and enablement activities.
• Strong collaboration between Sales and Professional Services Delivery.
• Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration.
• In India offices (Mumbai, Bangalore , Pune), employees are expected to work onsite a minimum of 3 days per week to foster team alignment, collaboration, and access to in-office resources. --

Employment details

• Location: Bangalore [India]

Application details

• The result is organizations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience.

About the employer

• Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, making infrastructure invisible so that IT can focus on the applications and services that power their business.
• Learn more about our products at www.nutanix.com or follow us on Twitter @Nutanix . removed=====---> Global Services Sales Program Manager

Additional role details

• Who are our employees?
• We’re an eclectic group of 5,000+ dreamers, believers and builders, operating in over 40 countries.
• We’re Hungry.
• Humble.
• Honest.
• With Heart.
• The 4H’s: these are our core values and the DNA of our company.
• They help drive our employees to succeed, to strive to be better, to learn from every experience.
• Our employees are encouraged to have spirited debates and conversations and to think with a founder’s mindset.
• This means we’re all CEO’s of the company and, as such, make the best decision every day that aligns with our company goals.
• It’s through our values, our conversations and mindsets that we can continue to disrupt the industry and drive innovation in the market.
• Who are we in the market?
• Companies around the world use Nutanix Enterprise Cloud OS software to bring one-click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership.