Area Collections Manager - Manager - Guntur - Lending Collections

Role overview

Area Collections Manager - Manager - Guntur - Lending Collections at Paytm

Lead the collections target and control collection flow for specified area.

Handle large team of collection officers, their productivity and performance.

Expectations/

Required qualifications

• 1.
• To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2.
• Ensured documented feedback. 3.
• Ensure Adequate feet on Street availability/bucket wise /segment wise 4.
• Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team 5.
• Monitoring performance against set parameters and weekly review with Collection executives. 6.
• Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE 7.
• Support Collection officers in legal /Police issues/Collection Activities Superpowers/ Skills that will help you succeed in this role: 1.
• People Management Skills 2.
• More than 5 years of relevant experience in Collections role 3.
• Demonstrated Success and achievement orientation 4.
• Excellent Communication Skills 5.
• Negotiations skills - strong bias for driving results in a High performance environment 6.
• Strong Relationship and Leadership skills a 7.
• Working Knowledge of Computers
• A collaborative output driven program that brings cohesiveness across businesses through technology 2.
• Improve the average revenue per use by increasing the cross-sell opportunities 3.
• A solid 360-degree feedback from your peer teams on your support of their goals 4.
• Respect, that is earned, not demanded from your peers and manager

Preferred qualifications and skills

• Graduation/ Post Graduation preferred Why join us: 1.

Employment details

• Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it.
• India’s largest digital lending story is brewing here.
• It’s your opportunity to be a part of the story!
• Location: Guntur [Andhra Pradesh]

About the employer

• Paytm is India's leading mobile payments and financial services distribution company.
• Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.
• Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
• Liaison between the creditors and consumers.
• They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.