Area Collections Manager - Manager - Lending Collections

Role overview

Area Collections Manager - Manager - Lending Collections at Paytm

Lead the collections target and control collection flow for specified area.

Handle large team of collection officers, their productivity and performance.

Expectations/

Required qualifications

• 1.
• To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2.
• Ensured documented feedback. 3.
• Ensure Adequate feet on Street availability/bucket wise /segment wise. 4.
• Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5.
• Monitoring performance against set parameters and weekly review with Collection executives. 6.
• Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7.
• Support Collection officers in legal /Police issues/Collection Activities.
• Superpowers/ Skills that will help you succeed in this role: 1.
• People Management Skills. 2.
• More than 5 years of relevant experience in Collections role. 3.
• Demonstrated Success and achievement orientation. 4.
• Excellent Communication Skills. 5.
• Negotiations skills - strong bias for driving results in a High performance environment. 6.
• Strong Relationship and Leadership skills. 7.
• Working Knowledge of Computers.
• Why join us: We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong.
• Most importantly, for us Work is Fun!!

Preferred qualifications and skills

• Graduation/ Post Graduation preferred.

Employment details

• Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it.
• India’s largest digital lending story is brewing here.
• It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants - and we are committed to it.
• Location: Mumbai [Maharashtra]

About the employer

• Paytm is India's leading mobile payments and financial services distribution company.
• Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.
• Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
• Liaison between the creditors and consumers.
• They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.