SG Grade- HR Onboarding

Role overview

SG Grade- HR Onboarding at Paytm

Liaise with internal stakeholders , IT, Payroll/Finance, Hiring Managers, Facility/Office Admin to ensure smooth onboarding: ation.

Responsibilities

• Maintain accurate and up-to-date employee records, both physical (if needed) and digital - update HRIS / internal trackers/database for all onboarding activities, and ensure data integrity.
• Track onboarding progress: new-joiner status, completion of formalities, induction checklist, follow-up on pending items, and provide regular status updates/reports to HR leadership Act as a first point of contact for new hires for any onboarding-related queries or support during their initial days/weeks.
• Contribute to continuous improvement of onboarding processes , suggest improvements, update orientation materials/handbooks, implement best practices for better new-hire experience and compliance.
• Qualifications & Skill MBA in Human Resources is mandatory. 1-3 years relevant experience in HR operations, onboarding, HR coordination, or generalist HR roles - ideally including some exposure to leading or coordinating onboarding.
• Strong verbal and written communication skills - comfortable conducting presentations and interacting with new joiners and multiple departments.
• Proven organizational and team-management capabilities - able to manage schedules, coordinate stakeholders, supervise onboarding tasks, and drive timely execution.
• Good understanding of HR processes: onboarding, employee lifecycle, HR compliance, employment paperwork - familiarity with local labour laws is a plus.
• Hands-on proficiency with HRIS / onboarding software, MS Office or Google Workspace (for trackers, documentation, reporting).
• High attention to detail, data-accuracy, and process-orientation.
• Comfortable working in a 6-day working structure (as applicable).
• Ability to handle confidential / sensitive information with discretion.
• Customer-service / people-oriented mindset: empathetic, helpful, and supportive towards new employees - ensuring a smooth, welcoming experience.

Employment details

• Location : Noida
• Location: Noida [Uttar Pradesh]

About the employer

• Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services.
• Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue.
• Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services.
• Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions.
• Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts.
• We are also distributing loans to these partners via our ‘Paytm for Business’ App.
• Onboarding & HR Operations (SG-Grade Vertical), you will lead the onboarding function for new joiners, ensuring they receive a seamless, structured, and welcoming start at Paytm.
• You will manage end-to-end onboarding processes