Head of ITAM & FinOps

Role overview

Head of ITAM & FinOps at Orange Business

Responsibilities

• Drive software license compliance, optimization, audit readiness, vendor governance, and asset lifecycle management.
• Ensure high-quality asset visibility through integrations with cloud platforms, procurement, identity management, and endpoint management tools.
• Drive budgeting, forecasting, chargeback/showback, tagging governance, cost allocation, rightsizing, Reserved Instances, Savings Plans, and cloud financial governance.
• Lead and mentor a high-performing ITAM and FinOps team.

Required qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline. 10–15+ years of IT experience, including significant leadership experience in IT Asset Management and Cloud FinOps.
• Proven experience implementing enterprise-wide ServiceNow ITAM solutions.
• Strong experience managing Hybrid Cloud environments, with deep expertise in Microsoft Azure.
• Experience leading enterprise governance, transformation, and cross-functional programs.
• Required Skills & Expertise.
• Enterprise IT Asset Management (SAM & HAM).
• ServiceNow SAM Pro, HAM Pro, Discovery, CMDB, Software Asset Workspace, Hardware Asset Workspace.
• ITAM Governance, Asset Lifecycle Management & Software License Compliance.
• Hybrid Cloud & Microsoft Azure FinOps.
• Cloud Budgeting, Forecasting, Chargeback/Showback & Cost Optimization.
• AI Tokenomics (usage tracking, budgeting, optimization, and chargeback).
• Generative AI & Intelligent Automation.
• Vendor & Contract Management.
• Executive Reporting & Financial Analysis.
• Team Leadership & People Development.
• Stakeholder Management & Executive Communication.
• ITIL and IT Service Management best practices.
• You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.
• Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world.
• Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional development: training programs and upskilling/re-skilling opportunities.
• Career growth: Internal growth and mobility opportunities within Orange.
• Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward programs: Employee Referral Program, Change Maker Awards.
• At Orange, only your skills matter.
• Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.
• Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.

Employment details

• Cloud FinOps (Hybrid Cloud & Azure).
• Location: GURGAON [HARYANA] [INDIA], GURGAON [INDIA]

Application details

• Collaborate with CIO, Finance, Procurement, Security, Infrastructure, Architecture, and Application teams to deliver strategic technology initiatives.

About the employer

• Join us at Orange Business!

Additional role details

• Publication date : Aug 10, 2026, 12:00AM.
• We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
• Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate.
• With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
• IT Asset Management & Governance.
• Define and lead the enterprise ITAM strategy, governance framework, policies, and operating model.
• Manage the complete lifecycle of software, hardware, and cloud assets across on-premises and hybrid cloud environments.
• Establish enterprise KPIs, reporting, and continuous improvement initiatives.
• ServiceNow ITAM Leadership.
• Lead implementation, enhancement, and governance of ServiceNow ITAM, including SAM Pro, HAM Pro, CMDB, Discovery, Software Normalization, and Asset Workspaces.
• Drive ITAM process standardization and automation across the organization.
• Establish and mature the organization's FinOps capability across hybrid cloud environments (Private and Public), with primary responsibility for Microsoft Azure.
• Partner with Cloud Engineering and Finance teams to optimize cloud investments while maintaining performance and business value.
• AI & Tokenomics.
• Drive adoption of Generative AI and intelligent automation within ITAM and FinOps.
• Define and implement Tokenomics governance, including AI token consumption monitoring, allocation, budgeting, optimization, and chargeback for enterprise AI services.
• Identify AI-driven opportunities for license optimization, cloud cost reduction, anomaly detection, predictive forecasting, and operational automation.
• Leadership & Stakeholder Management.
• Provide executive-level reporting, insights, and recommendations to senior leadership.