Senior Administrator - Cloud Ops

Role overview

Senior Administrator - Cloud Ops at Orange Business

Required qualifications

• Knowledge of Windows 2003/2008/2012 Servers (Must Have).
• Troubleshooting skills in OS & Hyper-V related issues(Must Have).

Employment details

• Location: GURGAON [HARYANA] [INDIA], GURGAON [INDIA]

About the employer

• Join us at Orange Business!

Additional role details

• Publication date : Oct 08, 2026, 12:00AM.
• We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
• Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate.
• With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
• Senior Administrator - Cloud Ops is a position in IT Delivery Infrastructure Operations Support Division.
• The candidate will be accountable for IT Delivery for theVMWare & Windows Technology being delivered with a set of applications, a shared platform, or an infrastructure-as-a-service.
• The following are the responsibilities for the position.
• L2 Incident Management & System Administration of Windows environment.
• Server installation and configuration (Must Have).
• Active Directory, DNS Management (OU/GPO/Forest and domain config and etc) (Must Have).
• Hyper-V / VMware - Deployment and management of Hyper-V VMs (Must Have).
• Disk Administration: Compact Partitions & Shares, Disk Quotas, DFS (Must Have).
• Patch management and Virus Management (Must Have).
• Experience in P2V & V2V migrations.
• Hands-on knowledge of various RAID technologies (RAID 0+1, RAID 1, RAID 5, etc.) ( Should have basic knowledge).
• Knowledge of clustering (geo cluster, multinodes passive/active) (Should have basic knowledge).
• BIOS upgrades and firmware upgrades.
• Working Knowledge of File and Print servers.
• Knowledge of server management tools.
• Log monitoring/maintenance.
• Candidate Skill Profile. 6 years of Experience in Windows System Administration.
• Excellent Verbal and written communication skills.
• Good interpersonal Skills.
• The candidate should have worked in a SLA driven environment.
• Ability to work in a flexible, team-oriented, and constantly changing environment.
• Good level of practical technical knowledge.
• Experience in ITIL best practices for Incident management, change management, problem management, and configuration management.
• Knowledge and abilities.
• Ability to engage and partner with customer and internal staff as required.
• Ability to work in a virtual team environment.
• Ability to identify problems and work to resolution as required.
• Should be a team player.
• Good VMware knowledge; VMware certification preferred.
• Good knowledge and hands-on experience of Windows server products; Microsoft Certification Preferred.
• Knowledge of Server hardware & remote access tools required.
• Ability to work in an operational model and rotational shifts.
• Ability to work on critical incidents.
• Ability to handle major incidents and troubleshoot the same.
• On-call support required - candidate to stand by outside of normal work hours to provide on-call support if needed.
• ITIL Foundation.
• Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.
• Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
• This position is within the Cloud Infrastructure Support vertical and supports multiple customers from Private & Hybrid cloud perspective.
• The environment includes 24 X 7 support, 365 days and On-Call support.
• You bring passion, energy, taste for exploration and adaptability.
• You seek the opportunity to expand your knowledge and develop new skills.
• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.
• At Orange, only your skills matter.
• Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.
• Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.