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Engineer - Telco Cloud B&R- Support

Orange Business · Gurgaon

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Collected role description

Role overview

Engineer - Telco Cloud B&R- Support at Orange Business

Employment details

  • Location: GURGAON [HARYANA] [INDIA], GURGAON [INDIA]

Application details

  • To gain and apply technical and soft skills as per individual objectives.

About the employer

  • Join us at Orange Business!

Benefits

  • Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.

Additional role details

  • Publication date : Oct 13, 2026, 12:00AM.
  • We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
  • Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate.
  • With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
  • To provide next level technical support for Global customer service centers and platform supervision centers by resolving low to medium complex SDX,SD-WAN,OPC & Telco Cloud problems referred to the team in an effective and timely manner keeping in view functional KPIs.
  • To identify Platform & Services capacity issues and co-ordinate with planning teams and rollout teams to ensure timely capacity upgrades.
  • To contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all SDX,OPC & Telco Cloud platforms and services in Orange Business Services.
  • To implement assigned high impact and complex changes on the service platform and virtualized infrastructure while demonstrating highest adherence to network change management procedures.
  • To contribute in “Technical Incident Reports” for major network incidents and problems.
  • To achieve Telco Cloud Build & Run KPI targets.
  • To contribute to customer satisfaction and Network Performance KPI targets.
  • Excellent knowledge of communication standards and OSI/commercial protocols as follows.
  • VirtualizationTechnologies - Linux, SD- WAN, SDN,Vmware,BluePlanet.
  • Kubernetes, Rancher, CICD, Ansible & Python will be the added advantage.
  • Professioanl level of knowledge and hands on troubleshooting experience on Two or more of the following technologies.
  • SDN/NFV (Software Defined Network/Network Function Virtualization) with RedHat OpenStack/ OpenShift / KVM/Linux.
  • Cloud InfrastructureandContainer-as-a-Service support (IaaS/CaaS) with VMWare Sphere/EXSi, NSX-T.
  • Rancher Kubernetes/Container/Dockers.
  • Juniper Contrail.
  • Ciena BluePlanet.
  • Network Automation development with Python, RedHat Ansible, PERL, Shell.
  • TCP/IP protocols experience (MPLS, IP,IS-IS,BGP,Mp-BGP).
  • Hardware.
  • Dell Switch & Servers.
  • CISCO Routers,.
  • Juniper MX Routers & QFX Switches.
  • Excellent Analytical and trouble-shooting skills.
  • Good understanding of Telecom Service providers Virtualization , Networks and Services.
  • You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.
  • Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
  • Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
  • Professional Development: Training programs and upskilling/re-skilling opportunities.
  • Career Growth: Internal growth and mobility opportunities within Orange.
  • Reward Programs: Employee Referral Program, Change Maker Awards.
  • At Orange, only your skills matter.
  • Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.
  • Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.