Sr Technical Consultant

Role overview

Sr Technical Consultant at Orange Business

Responsibilities

• Provide technical leadership in onboarding and configuring devices in Aruba Central (APs, switches, gateways).

Employment details

• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Location: NAVI MUMBAI [INDIA], MUMBAI [INDIA]

About the employer

• Join us at Orange Business!

Additional role details

• Publication date : Oct 14, 2026, 12:00AM.
• We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
• Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate.
• With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
• Technical Expertise — Act as the Senior Technical Expert for R&S, datacenter networking and wireless technologies, providing deep-dive guidance to internal teams and customers.
• Complex Problem Diagnosis — Perform advanced analysis and diagnosis of complex networking and security issues across multi-vendor environments.
• Solution Deployment — Deploy and support multi-vendor network and security solutions, ensuring stability, scalability, and compliance with design standards.
• Monitoring & Management Tools — Deploy and support network and security monitoring/management tools, ensuring visibility and proactive issue detection.
• Documentation Ownership — Prepare and update HLDs, LLDs, operational processes, and technical documentation for ongoing and new deployments.
• Sev-1/MIM Incident Support — Provide expert support during incidents to ensure resolution within SLA and minimize business impact.
• Root Cause Analysis — Perform RCA based on OEM inputs and internal investigation, ensuring corrective and preventive actions are implemented.
• Continuous Improvement — Identify improvement opportunities and recommend enhancements for network and security infrastructure.
• Tool Evaluation — Evaluate new tools and technologies (automation platforms, observability suites, AI-driven NMS), produce recommendations and support effort estimation for new project opportunities.
• Cross-Functional Collaboration — Work closely with global IT teams, OEMs, vendors, partners, and service providers to ensure seamless operations and project execution.
• Training & Knowledge Transfer — Provide technical training and mentorship to L1/L2 operations teams to uplift capability and reduce escalations.
• Technology Up-skilling — Continuously learn and stay updated with the latest networking and security technologies, OEM releases, and industry best practices.
• Project Leadership — Act as the key SPOC for transition, transformation, organic growth, and greenfield/brownfield network projects. 8-9 years of related experience in routing & switching, datacenter networking and security.
• Implementation and operational experience with enterprise class routers, switches and firewalls.
• Experience on HP/ARUBA switches, Routers & wireless series.
• Also good hands-on on ARUBA AIRWAVE & CLEARPASS. ( Good handson on ARUBA switching like 25xx, 29xx, 38xx, 54xx, 83xx and 84xx.
• AP like 340/300/207/2xx/3xx and controlers like 72xx.
• Good understanding on AIRWAVE and CLEARPASS.).
• The SME will leverage their in-depth knowledge of Aruba Central's cloud-managed networking platform to design, configure, monitor, and troubleshoot wired, wireless, and WAN networks.
• Configure, manage, and optimize Aruba Central for wireless, switching, and SD-WAN environments.
• Implement and enforce best practices for network management and security within Aruba Central.
• Hands-on experience with Aruba Instant APs, Aruba switches, and SD-WAN solutions.
• Proficient in network protocols (e.g., VLAN, STP, OSPF, BGP) and wireless technologies (e.g., 802.11 standards.
• Familiarity with Aruba switch operating systems (AOS-CX and AOS-S).
• Using Aruba Central for centralized switch configuration and monitoring.
• Configuring Aruba-specific features like Dynamic Segmentation and Zero Trust security enforcement.
• Knowledge and experience on cloud computing infrastructure and orchestration.
• Knowledge of Software Defined Networks and Network Function Virtualization technologies.
• You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.
• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Professional Development: Training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.
• At Orange, only your skills matter.
• Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.
• Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.