Fresher Role

Role overview

Fresher Role at Relevance Lab

This position is for a person with strong analytical background and is responsible for analyzing BAU support tickets in eGlobal ERP, primarily related to accounting and functional side of eGlobal.

Responsibilities

• Develop new ideas and present them to the end users and team.

Required qualifications

• Education, Certifications, and Work Experience Required 3 + years bachelor’s degree in commerce – preferably B.COM (H) (only 2024 batch). 0-6 months’ work experience only.
• Knowledge Base Required Demonstrate results and initiative for continuous process improvements.

Employment details

• Location: Gurgaon [India]

Additional role details

• Coordinate with the end user and help them out with their regular problems/issues.
• Analyzing, developing and cataloguing the issues with proposed solution to the ERP code owner.
• The person will also have to take part in the UAT testing of the product’s new releases and hot patches; and also responsible for successfully documenting completed testing documentations.
• This position will also document and submit all the bugs identified with in the system and send them to the ERP code owner for corrections.
• Communicate with the stakeholders on regular basis and keep them appraised on the development of the issue.
• Shift Timings – could be both 8am to 5pm and 12pm to 9pm (as per business requirement).
• Fresher is required.
• Strong communication, business acumen, and interpersonal skills.
• Team player and demonstrated customer service focus.
• Strong documentation skills and attention to detail.
• Functional understanding of financial business operations.
• Strong project analysis and planning skills.
• Understanding of testing protocol.
• Understanding of business needs analysis.