Network Strategy

Role overview

Network Strategy at Royal Enfield

This role will support the Network Strategy team in building strong network intelligence, strategic insights, and decision frameworks for new format Royal Enfield stores and experience centres.

The role will focus on data, analysis, insights, and readiness thinking, while closely collaborating with cross functional teams involved in delivery and execution.

The role sits at the intersection of strategy, analytics, customer experience, and network planning.

Responsibilities

• Build and maintain network intelligence dashboards (pipeline, milestones, risks, learnings).
• Support scenario planning for timelines, costs, and experience outcomes.
• Collaborate with Design, Dealership Development, Operations, and CX teams.
• Maintain central repositories for risks, decisions, and learnings.

Employment details

• Qualification: Bachelor’s degree- (Full Time) - Any specialization.
• Location: Chennai [Tamil Nadu] [India]

Additional role details

• Reports to: Lead - Customer Experience.
• Network Intelligence & Analytics.
• Analyse patterns across pilot and rollout stores to identify trends, risks, and opportunities.
• Translate data from sites, vendors, and internal teams into clear strategic insights.
• Understanding and knowledge of retail network and business.
• Support leadership with evidence-based recommendations for network decisions.
• Strategy & Readiness Support.
• Develop readiness frameworks and checklists for new-format stores.
• Highlight cross-city risks and interdependencies for leadership visibility.
• Experience Alignment & Learning.
• Work closely with Network Strategy & CX to articulate store experience intent.
• Document gaps between design intent and on-ground reality.
• Consolidate pilot learnings from Bangalore, Chennai, and priority cities.
• Convert learnings into scalable standards and playbooks for future rollout.
• Stakeholder Coordination (Intelligence Layer).
• Act as the intelligence bridge between site teams and strategy leadership.
• Curate structured updates and insights for leadership reviews.
• Reporting & Knowledge Management.
• Prepare concise weekly and monthly intelligence briefs for leadership.
• Support preparation of strategy decks and business reviews. 3 to 6 years of experience in Strategy, Analytics, Program Management, Operations, Retail, or Customer Experience with Channel Network Understanding : Auto, Retail or any Consumer Products Industry.