Executive-Customer Complaints Management
SHRIRAM FINANCE LIMITED · Chennai
Collected role description
Role overview
Executive-Customer Complaints Management at SHRIRAM FINANCE LIMITED
Handling Customer Complaints.
Record and evaluate complaint submissions.
Coordinate with internal departments to incorporate vital input into reports.
Review and provide feedback on complaint investigation.
Ensure to maintian TAT & timely processing of complaints.
Required qualifications
- Should have completed their Qualiflying Degree with minimum Aggregate of 50%
- Age should be upto 30 years
- 3+ years in Customer Complaints Management
- Qualification: Any Graduates / Post Graduates.
- Selection Procedure: Should have excellent communication and presentation skills.
- Should have good knowledge of Finance & BFSI products.
- Should be well versed in MS Office.
Employment details
- Location: Chennai
- Location: Chennai [India]
Collected minimum qualification
Any Graduates / Post Graduates.
Collected experience requirement
3+ years in Customer Complaints Management