Network Engineer

Job Title L1 Network Engineer – Routing & Switching Experience Minimum 2 years of relevant experience in Network Operations / Network Integration Job Location As per project requirement (24x7 shift support may be applicable) Role Overview We are looking for an L1 Network Engineer to support Routing & Switching operations for a BFSI Network Integration project . The role involves monitoring, basic troubleshooting, incident handling, and coordination with L2/L3 teams while adhering to strict BFSI security and compliance standards. Key Responsibilities - Monitor network infrastructure including routers, switches, and VPN devices in a BFSI environment.

• Perform L1 troubleshooting for Routing & Switching related incidents and service requests.
• Handle and resolve basic network issues related to LAN, WAN, MPLS, and VPN within defined SLAs.
• Monitor and support IPSec VPN tunnels and escalate issues as required.
• Perform initial diagnosis , log incidents, and coordinate with OEM TAC / L2 / L3 teams for resolution.
• Execute standard operating procedures (SOPs) and follow ITIL processes.
• Support change activities such as basic configuration validation, post-change monitoring, and rollback checks under supervision.
• Maintain incident records, daily reports, and shift handover documentation.
• Ensure compliance with BFSI security, audit, and regulatory requirements .

Mandatory Technical Skills - Strong fundamentals of Routing & Switching - Good understanding of TCP/IP, OSI Model, VLANs, STP - Hands-on exposure to MPLS networks - Working knowledge of IPSec VPN (site-to-site / basic concepts) - Experience on OEM devices – Cisco and/or Juniper - Familiarity with network monitoring tools and ticketing systems Preferred Skills - Exposure to BFSI / Banking network environments - Basic understanding of Firewall concepts ( parent's overview ) - ITIL awareness or certification (preferred) - Experience working in 24x7 NOC operations Behavioral & Soft Skills - Good communication and documentation skills - Ability to work in shift-based operations - Strong willingness to learn and grow in network domain - Ability to follow processes and escalate appropriately