IT Support Engineer
Seneca Global IT Services · Remote
Collected role description
Role overview
IT Support Engineer at Seneca Global IT Services
Employment details
- Providing 24/7 support and ability to work in rotational shifts, mainly night shifts.
- Location: India
Additional role details
- Having experience for 1 year to 3 years in handling international voice process.
- Preferably US clients
- Responding to client calls, requests and chat.
- Providing technical support via phone and chat.
- Resolving issues via phone or chat.
Collected experience requirement
1-3 years