Zonal Sales Manager - Pre Sales

Role overview

Zonal Sales Manager - Pre Sales at SolarSquare

Employment details

• Location: Pune [India]

About the employer

• At SolarSquare, we’re building the home energy brand of future India.
• Our mission is to enable Indian households to switch to clean, rooftop solar energy and reduce dependence on traditional coal-based electricity.
• As a full-stack D2C residential solar brand, we manage the entire customer journey — from design and consultation to installation, maintenance, and financing.
• In just 3 years, SolarSquare has become India’s leading residential solar brand, known for its quality, innovation, and customer obsession.
• We’re now looking for dynamic Presales Zonal Sales Managers (ZSMs) to lead regional teams, drive qualified pipeline generation, and deliver world-class customer experiences that convert interest into sales.
• Key Roles & Responsibilities - Lead Management & Conversion Strategy - Own the presales funnel for the assigned zone — from lead qualification to handover to the sales closure team.
• Design and implement effective lead management frameworks to maximize conversion rates.
• Monitor lead response times, follow-ups, and CRM hygiene to ensure high-quality customer engagement.
• Collaborate with marketing and performance teams to align campaigns with presales objectives.
• Sales Enablement & Customer Consultation - Build and optimize consultation processes that educate customers about solar solutions and financing options.
• Leverage data insights and customer feedback to refine presales scripts, offers, and pitch decks.
• Partner with on-ground sales teams to ensure smooth transitions from interest to purchase.
• Performance Management - Set and track KPIs for presales teams including lead-to-demo and demo-to-conversion ratios.
• Review daily, weekly, and monthly dashboards to identify opportunities for performance improvement.
• Implement continuous training and performance coaching for teleconsultants and presales executives.
• Customer Experience - Drive customer-centric presales interactions focused on trust-building and value creation.
• Ensure all customer touchpoints deliver consistent SolarSquare brand messaging and service quality.
• Identify and resolve customer pain points during the presales journey through structured feedback loops.
• People Leadership - Lead, mentor, and motivate a team of presales professionals across multiple geographies.
• Foster a culture of accountability, collaboration, and data-driven decision-making.
• Design onboarding and skill-development programs to enhance team productivity.
• Process & Operational Excellence - Build automation and CRM workflows to improve efficiency and data accuracy.
• Work cross-functionally with marketing, operations, and sales closure teams to streamline customer journeys.
• Analyze performance metrics to identify process bottlenecks and drive continuous improvement.
• What We’re Looking For 5–10 years of experience in presales, inside sales, or lead management within a B2C direct sales environment.
• At least 4 years of team-handling experience in a high-growth setup.
• Strong understanding of CRM systems, data analytics, and customer journey mapping.
• Excellent communication, problem-solving, and stakeholder management skills.
• Passion for sustainability, renewable energy, or clean-tech is a strong plus.
• Ability to thrive in a fast-paced, target-driven, and evolving organization.