Functional Engineer AMS SAP S/4H Sales & Distribution

Role overview

Functional Engineer AMS SAP S/4H Sales & Distribution at Signify Innovation Labs

Employment details

• Location: Bangalore.
• Grade : H15.
• Signify is amid the design, build and deployment of a global greenfield S/4HANA solution.
• To support the deployment and ensure stable operations and continuous optimization, we are establishing a global application maintenance organization.
• The SAP S/4HANA Sales & Distribution Functional Engineer is responsible for operational support in S/4 HANA deployments and supporting and optimizing SAP Sales & Distribution solutions in a post go-live application maintenance environment.
• Collaborates within a global team and works closely with business stakeholders, partners and cross-functional teams to ensure stable, compliant and efficient order-to-cash processes.
• The role focuses on functional support, issue resolution, system stability and operational effectiveness.
• Key Areas of Responsibility.
• Support Sales Business Process Owners, key users and project teams in maintaining SAP S/4HANA Sales & Distribution solutions aligned to the global template and deploying the global S/4 HANA implementation on a local level.
• Provide functional support across core Sales & Distribution processes including Sales Order Management, Pricing, Shipping, Delivery Processing, Billing, Returns, Credit Management and Output Management.
• Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution and root cause analysis in line with agreed service levels.
• Conduct impact analysis and testing to support quality delivery of changes and enhancements.
• Support Order-to-Cash processes with strong integration across Finance, Supply Chain, Manufacturing, Warehousing and Transportation domains.
• Monitor system performance, operational issues and user feedback to ensure stable and efficient day-to-day sales operations.
• Support critical business operations including order processing, deliveries and billing, ensuring continuity and timely issue resolution.
• Provide user support, functional guidance and knowledge sharing to enable consistent adoption and operational effectiveness.
• Critical Experiences and Skills.
• Bachelor’s or Master’s degree preferably in Engineering, Information Technology, Supply Chain Management or a related field.
• Hands-on experience in configuring and supporting core SAP SD functionalities, including Sales Order types, Pricing Procedures, Shipping/Delivery layouts, Billing variants, and Credit Management constraints.
• Strong functional understanding of Sales & Distribution processes including Sales Order Management, Pricing, Shipping, Delivery Processing, Billing, Returns and Credit Management.
• Experience working in a global application maintenance support or production support environment including stakeholder management and cross-functional collaboration.
• Experience in system enhancements, incident resolution, problem management, testing and delivery of supportable business solutions.
• Experience supporting critical Order-to-Cash operations.
• Good understanding of integration points with Finance, Supply Chain, Manufacturing, Warehousing and Transportation domains.
• Knowledge of SAP Output Management, EDI and interfaces with external logistics or transportation systems is an advantage.
• Strong analytical, problem-solving and communication skills.
• SAP certification in relevant modules is an advantage.
• Ability to work effectively in a global, complex and highly integrated business environment.
• Grading Differentiators.
• Good knowledge of SAP S/4HANA Sales & Distribution functional processes and incident management practices.
• Operates independently within assigned functional scope and delivers with limited supervision.
• Able to resolve moderately complex functional issues across integrated SAP processes.
• Contributes effectively to support, enhancement and continuous improvement initiatives.
• Everything we’ll do for you.
• You can grow a lasting career here.
• We’ll encourage you, support you, and challenge you.
• We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way.
• We’ll listen to you too, because we see and value every one of our 27,000+ people.
• We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas.
• With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
• Come join us, and together we can light up the future.
• Location: Bangalore [Karnātaka] [India]

About the employer

• About Signify.

Additional role details

• Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting.
• Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
• At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals.
• Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
• Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
• More about the role.
• J.
• SAP S/4HANA Sales & Distribution Functional Engineer.