Lead Functional Engineer SAP GTS AMS

Role overview

Lead Functional Engineer SAP GTS AMS at Signify Innovation Labs

Responsibilities

• Ensure the availability, stability, performance, and continuous improvement of SAP GTS.
• Manage and prioritize the global GTS application backlog in collaboration with business stakeholders.
• Manage and optimize processes for sanctioned-party screening, legal control checks, embargo controls, and related compliance requirements.
• Ensure GTS solutions support changing global trade regulations and company compliance policies.
• Work closely with Trade Compliance and Legal teams to translate regulatory requirements into effective system solutions.
• Support implementation and maintenance of global trade compliance processes across countries and regions.
• Manage SAP GTS functionality supporting trade and customs processes across the global organization.
• Drive continuous improvement of customs declaration, customs communication, import/export, and related trade processes.
• Collaborate with customs and trade specialists to identify opportunities for process standardization, automation, and simplification.
• Ensure alignment between SAP GTS and ERP processes across the global supply chain.
• Ensure robust and reliable data flows between GTS and connected systems.
• Analyze integration issues and coordinate resolution across application teams.
• Contribute to integration architecture and design decisions for new solutions and enhancements.
• Ensure interfaces and integrations are appropriately monitored, documented, and maintained.
• Ensure business stakeholders have access to accurate and relevant trade compliance, customs, and operational reporting.
• Build strong relationships with Global Trade, Customs, Export Controls, Sanctions, Supply Chain, Finance, Logistics, IT Architecture, and other business functions.
• Manage relationships with SAP and external implementation/application-support partners.
• Drive harmonization and standardization of GTS processes across regions and business units.
• Evaluate new SAP GTS capabilities and technologies and assess their potential business value.
• Ensure solutions are scalable and aligned with the organization's global SAP and IT strategy.

Required qualifications

• Required Experience & Skills.

Preferred qualifications and skills

• Experience with SAP GTS Edition for SAP HANA / S/4HANA and/or SAP GTS 11.0.
• Experience with global SAP S/4HANA transformation programs.
• Knowledge of SAP integration technologies and APIs.
• Experience with customs authorities and electronic customs communication.
• Experience in a highly regulated or multinational environment.
• Familiarity with ITIL-based application management processes.
• Experience managing application roadmaps, budgets, vendors, and service providers.
• Key Competencies.
• Global mindset – comfortable working across countries, cultures, and time zones.
• Business-oriented – able to connect technology decisions with business and compliance outcomes.
• Regulatory awareness – strong interest in international trade regulations and compliance.
• Ownership – takes accountability for application performance, quality, and outcomes.
• Strategic thinking – able to develop and execute a long-term GTS roadmap.
• Collaboration – effective partner to business, IT, SAP, and external providers.
• Problem solving – structured and pragmatic approach to complex issues.
• Communication – able to explain technical and regulatory topics clearly to both technical and senior business audiences.
• Success in the Role.
• Success will be measured by.
• Stable and reliable global SAP GTS operations.
• Effective and compliant Export Controls & Sanctions processes.
• Efficient and standardized Trade & Customs processes.
• High-quality integration between GTS and surrounding systems.
• Improved reporting, transparency, and data quality.
• Successful delivery of the GTS roadmap and transformation initiatives.
• Strong stakeholder satisfaction and effective vendor management.
• Continuous improvement, automation, and reduction of operational complexity.
• The ability of the GTS platform to support evolving global business and regulatory requirements.
• Everything we’ll do for you.
• You can grow a lasting career here.
• We’ll encourage you, support you, and challenge you.
• We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way.
• We’ll listen to you too, because we see and value every one of our 27,000+ people.
• We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas.
• With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
• Come join us, and together we can light up the future.

Employment details

• Location: Bangalore [Karnātaka] [India]

Application details

• Application Management & Ownership.
• Manage the application lifecycle, including incidents, problems, service requests, changes, releases, upgrades, and enhancements.
• Communicate application status, risks, issues, roadmap, and priorities to relevant stakeholders and management.
• Significant experience with SAP Global Trade Services (GTS) in an application management, consulting, or solution ownership role.
• Experience working with external SAP/application-support partners.

About the employer

• About Signify.

Additional role details

• Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting.
• Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
• At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals.
• Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
• Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
• More about the role.
• Own the global SAP GTS application landscape from a functional and application-management perspective.
• Establish and maintain application management processes, standards, and documentation.
• Act as the escalation point for complex SAP GTS issues and coordinate resolution with internal teams, SAP, and external service providers.
• Ensure appropriate testing, release management, and deployment practices for GTS changes.
• Export Controls & Sanctions.
• Own and continuously improve SAP GTS capabilities supporting Export Control and Sanctions Compliance.
• Trade & Customs.
• Support global and local customs requirements and ensure appropriate system configuration and integration.
• Integration & Architecture.
• Own the functional integration of SAP GTS with relevant enterprise applications, including SAP ERP/SAP S/4HANA and other business, logistics, compliance, and customs systems.
• Reporting & Analytics.
• Own and continuously improve SAP GTS reporting and analytics capabilities.
• Translate reporting requirements into scalable SAP GTS solutions.
• Identify opportunities to improve data quality, transparency, automation, and management information.
• Stakeholder & Vendor Management.
• Act as the primary IT point of contact for global SAP GTS stakeholders.
• Facilitate requirements gathering, solution design, prioritization, and decision-making.
• Challenge external providers on quality, delivery, cost, and adherence to agreed service levels.
• Projects & Continuous Improvement.
• Lead or contribute to global SAP GTS projects, implementations, rollouts, upgrades, migrations, and transformation initiatives.
• Identify opportunities for automation and process optimization.
• Bachelor's degree or equivalent experience in Information Technology, Business, Supply Chain, International Trade, or a related discipline.
• Strong functional knowledge of:SAP GTS Export Control.
• Sanctions / Legal Control.
• Customs declarations and related processes.
• SAP GTS reporting and analytics.
• Integration between GTS and SAP ERP/S/4HANA.
• Experience managing a global SAP application in a complex, multinational organization.
• Strong understanding of international trade, customs, export controls, and sanctions processes.
• Experience with SAP GTS implementations, enhancements, upgrades, or global rollouts.
• Strong understanding of SAP integration concepts and interfaces.
• Strong incident, problem, change, and release management experience.
• Excellent stakeholder management and communication skills.
• Ability to translate complex business and regulatory requirements into practical IT solutions.
• Strong analytical, problem-solving, and decision-making capabilities.
• Fluent English; additional languages are an advantage.