India Service Sales Manager

Role overview

India Service Sales Manager at SKF Engineering and Lubrication India Pvt Ltd

Employment details

• Location: East India Job Responsibilities Business Growth & Service Sales Leadership Develop and execute annual business plans to achieve service orders, revenue, and profitability targets.
• Drive growth of: Reliability Services, Predictive & Preventive Maintenance Programs, Annual Maintenance Contracts (AMC), Comprehensive Maintenance Contracts (CMC), Spindle Repair & Remanufacturing Services, Bearing Remanufacturing Services, Condition Monitoring Solutions, Asset Health Audits , Vibration Analysis Services, Lubrication Management Programs , On-site Maintenance Support Contracts Increase service contract penetration within installed customer base.
• Develop service offerings that improve equipment uptime, reliability, and total cost of ownership.
• Drive strategic aftermarket growth through customer lifecycle management.
• Key Account Management Develop strategic account plans for priority customers.
• Build relationships at multiple levels including :Plant Managers, Maintenance Managers, Reliability Managers, Engineering Heads , Procurement Leaders ,Operations Directors Conduct executive business reviews and identify growth opportunities.
• Manage customer escalations and ensure high satisfaction levels.
• People Leadership Lead and develop a high-performing Service Sales team.
• Set clear goals, performance expectations, and development plans.
• Coach team members on: Value-based selling, Reliability consulting ,Contract negotiation, Key account management, Lifecycle service selling Conduct regular performance reviews and talent assessments.
• Build succession plans and develop future sales leaders.
• Foster a culture of customer centricity, accountability, and continuous improvement.
• Cross Functional Collaboration Partner with Service Operations, Reliability Engineers, Segment teams, and Supply Chain teams.
• Ensure seamless delivery of service commitments.
• Support development of new service offerings and commercial models.
• Drive continuous improvement initiatives to enhance customer experience.
• Metrics: Reliability Engineering Concepts Asset Lifecycle Management Predictive Maintenance Condition Monitoring Vibration Analysis Awareness Machine Tool Spindle Applications Bearing Technology & Remanufacturing Maintenance Excellence Competencies: Service Business Management Consultative Selling Contract Negotiation Strategic Account Management Value Selling Business Planning Team Development Coaching & Mentoring Strategic Thinking Change Leadership Stakeholder Management Customer Centricity Candidate Profile Bachelor’s degree in mechanical, Industrial, Production, Electrical or related Engineering discipline or MBA 8-10 years of experience in Industrial Sales, Service Sales, Reliability Services, Asset Management, or Aftermarket Business from a metal industry is preferred.
• People management experience preferred.
• Proven track record in selling maintenance contracts, reliability solutions, industrial services, or aftermarket solutions.
• Experience with rotating equipment, machine tools, spindles, bearings, condition monitoring, predictive maintenance, or industrial reliability programs is highly preferred.
• Interested candidates can share their resume to: prachi.chourasia@skf.com
• Location: Pune [IN]

About the employer

• About SKF SKF started its operations in India in 1923.

Additional role details

• Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services.
• Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence.
• SKF's solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability.
• With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms.
• To know more, please visit: www.skf.com /in SKF Purpose Statement Together, we re-imagine rotation for a better tomorrow.
• By creating intelligent and clean solutions for people and the planet JOB DESCRIPTION Position Title: Service Sales Manager (India) Reports To: Head Services India Role Type: Team Management