Assistant Manager - IT Operations & Infrastructure

Role overview

Assistant Manager - IT Operations & Infrastructure at Tata Communications

Administer Windows Server & Linux environments at enterprise scale.

Responsibilities

• Lead project upgrades, migrations and technology refreshes.
• VMware ESXi/vSphere administration including all cluster/HA/DR features; KVM administration for Linux virtualization.
• Storage (HPE SAN) management: LUN provisioning, SAN zoning, capacity monitoring and performance tuning.
• AWS administration: resource provisioning (EC2, S3, IAM), security controls & resource optimization.
• Manage security: patch management, OS & hypervisor hardening, vulnerability/PT remediation per Pentest findings.
• Backups & DR: manage NetBackup/Commvault or Veeam schedules, validate restores, execute DR tests.
• Plan & execute infrastructure upgrades, migrations, and technology refresh initiatives.
• Author documentation: HLD/LLD, SOP, runbooks; assist audit & compliance (SOX, PCI, ISO 27001 as applicable).
• Mentor junior engineers; coordinate with OEM (VMware, HPE, AWS) and 3rd-party service partners.
• Required Experience & Skills: 4–8 years in enterprise server & storage environments, VMware VCP 6.x/7.x, AWS (Associate level experience), strong scripting (PowerShell/Shell).
• Deep knowledge of SAN/LUN management on HPE systems, VMware cluster design, Windows/Linux patching.
• Experience in backup software and cloud security domains.
• Troubleshooting / RCA skills for complex multi-tier applications.

Required qualifications

• VMware VCP or VCAP AWS Certified Solutions Architect / SysOps Administrator (Associate) RHCSA/RHCE or Microsoft MCSA/MCSE ITIL Foundation Competencies: Strong analytical & problem-solving skills Leadership & mentoring ability Effective communication across teams Ownership-driven attitude Reporting Relationships: Reports to Server Team Lead; provides technical guidance to Server Engineers.
• Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Preferred qualifications and skills

• Preferred Certifications &

Employment details

• Location: Pune [Maharashtra] [India]

Additional role details

• Senior Server Engineer – IT Operations & Infrastructure Purpose of Role: Provide L3 support and technical ownership for servers (Windows & Linux), SAN/storage (HPE), virtualization (VMware/KVM) and cloud (AWS) platforms.