Assistant Manager - IT Operations & Infrastructure

Role overview

Assistant Manager - IT Operations & Infrastructure at Tata Communications

Storage Infrastructure Design & Administration: Architect, implement, and manage SAN (Storage Area Network) and NAS (Network Attached Storage) solutions.

The ideal candidate will have deep expertise in storage technologies, performance tuning, automation, and disaster recovery, along with experience supporting large-scale enterprise or cloud-based storage solutions.

Responsibilities

• Configure, maintain, and optimize storage arrays from vendors such as NetApp, Dell EMC, Hitachi, HPE, IBM, or Pure Storage.
• Manage and maintain SAN switches (Brocade, Cisco MDS, or equivalent), including zoning, firmware updates, and fabric management.
• Ensure high availability, redundancy, and disaster recovery for storage systems.
• Perform storage provisioning, replication, migration, and performance tuning.
• Expertise in backup software (e.g., Commvault, NetBackup, Veeam, etc.).
• Experience with data deduplication, replication, snapshot, and cloning.
• Storage Performance Monitoring & Optimization: Monitor storage performance using vendor-specific and third-party monitoring tools.
• Analyze and optimize I/O performance, latency, and throughput.
• Identify and resolve bottlenecks, failures, and degradation issues.
• Implement storage tiering, deduplication, compression, and caching strategies to improve efficiency.
• Storage Automation & Infrastructure as Code (IaC): Automate storage provisioning, monitoring, and management using PowerShell, Ansible, Python, or API integrations.
• Implement Infrastructure as Code (IaC) practices for storage configurations.
• Develop and maintain storage orchestration scripts and automation frameworks.
• Disaster Recovery & Data Protection: Design and implement storage backup and disaster recovery (DR) strategies.
• Work closely with backup teams to ensure efficient snapshotting, replication, and archival solutions.
• Conduct DR drills and failover testing to validate business continuity plans.
• Security & Compliance: Implement storage encryption, access controls, and data security best practices.
• Ensure compliance with ISO 27001, NIST, SOC2, GDPR, HIPAA, and other regulatory requirements.
• Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Employment details

• Location- Pune Role Purpose Storage Engineer – NAS, SAN & SAN Switch Specialist (L3).
• Location: Pune [Maharashtra] [India]

Additional role details

• Key Responsibilities / Accountabilities.
• We are seeking a highly skilled L3 Storage Engineer specializing in NAS, SAN, and SAN Switches to manage, optimize, and troubleshoot enterprise storage infrastructure.
• The L3 Storage Engineer will be responsible for storage architecture design, performance optimization, troubleshooting complex issues, disaster recovery planning, and automation.
• This role also involves mentoring L1/L2 engineers, handling escalations, and working on next-gen storage technology implementations.
• Major Duties &