Jr. Customer Service Executive - Customer Experience

Role overview

Jr. Customer Service Executive - Customer Experience at Tata Communications

Broad outline of the Role Operational role that works under direct supervision, responsible for supporting day-to-day DTS operations, primarily related to customer onboarding and Portal enhancement requirements.

Responsibilities

• Track and report successful completion of each Product garage to respective business units 4.

Required qualifications

• Minimum Qualifications & Experience Engineer with hands on experience knowledge on BI & Excel.

Employment details

• Location: Pune [Maharashtra] [India]

About the employer

• Drive customer self-serve onboarding on TCx portal engaging with Sales/ CSMs Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Additional role details

• With 4-5 years of experience on handling large excel data.
• Other Knowledge & Skills NIL Key Responsibilities 1.
• Support CSG DTS team for feed into product digital garages. 2.Keep user teams of assigned business units updated regarding product garage progress information. 3.