Sr Applications Administrator

Role overview

Sr Applications Administrator at Thermo Fisher Scientific

Responsibilities

• Support Application onboarding and decommission activities and serve as an applications Manager.
• Support knowledge of desktop operating systems and desktop productivity applications (MS Office, MS Project, MS Visio, etc.).

Required qualifications

• Must Have skills.

Preferred qualifications and skills

• Good to have skills.

Employment details

• Location: Bengaluru [Karnātaka] [India], Manila [Philippines]

Application details

• Applies expertise to solve problems that occur during normal application operations.
• Troubleshoots and resolves application-specific support issues for applications.
• Installs and maintains enterprise software, application code deployments and configuration changes.
• Ability to troubleshoot and resolve a wide range of application problems, if necessary, working with our system development team, systems/network administration personnel, other departments, or with software vendors.

About the employer

• As a Sr Applications Administrator at Thermo Fisher Scientific, you'll maintain and optimize our critical infrastructure and applications.

Additional role details

• In this role, you will provide implementation, operational and maintenance analysis and support for enterprise applications.
• Able to operate independently to take appropriate actions needed to sustain systems performance.
• Maintains a stable systems environment with minimal downtime and maximum performance.
• Bachelor’s or master’s degree with 5+ years in enterprise systems administration .
• Preferred Fields of Study: Computer Science, Information Systems, Business Administration, Engineering, or related field.
• Analyzes application problems and opportunities, develops recommendations and implements solutions.
• Supports with actions, recommendations, and experienced judgment during systems recovery efforts.
• Leads development of Package Software modification requirements and Interface Design Specifications.
• Configures necessary tables in Packaged Software to support the specific business areas.
• Mentor junior members in the team.
• Provides management input and recommendations on strategic decisions.
• Execute change requests and qualifications.
• Liaises with internal and external customers to determine long-term issue resolution.
• Expert understanding of server administration and architecture (Windows Server, Linux).
• Ability to interact with relational databases (primarily Oracle, some SQL Server).
• Advanced support knowledge of the applications/technology being supported.
• Ability to diagnose problems, define/resolve/coordinate the implementation of solutions with other groups.
• Experience with CREQ, Jira, or similar system health and tracking tools.
• Self-motivated with the initiative to see issue resolution through to completion.
• Business focused approach with strong interpersonal skills.
• Positive attitude with a commitment to a high quality of work.
• Strong analytical, documentation, and communication abilities.
• Knowledge of Artificial Intelligence/Machine Learning to include prompt engineering.
• Proficiency with Reporting tools like Power BI.
• Working knowledge of regulatory frameworks (e.g., 21 CFR Part 11, GAMP 5).
• Life sciences or pharmaceutical industry experience.