Job Opening For Processor / Senior Processor (Documentation) - Freight Forwarding - Operations (US Process)

Role overview

Job Opening For Processor / Senior Processor (Documentation) - Freight Forwarding - Operations (US Process) at Vee Healthtek

As a part of the EXPORT DOCS TEAM, running a daily cutoff report from client logistic system and sending emails to shipper of record and file manager to push for docs to submit.

Responsibilities

• Replying to Emails/ Skype messages received from client file managers within a time frame of 15 min.
• Making sure that all docs which were forwarded by clients in USA contains the message for EXPORT DOCS for processing the file.
• Supplying all PRE-ALERTS to overseas agents for further processing and on carriage.
• As a part of the EXPORT DOCS team, checking the internal notes given in booking.
• Entering all the documents which are received in between 8:30Am to 4:30 Pm (EST) on the same day whereas processing docs received after 4:30 pm next working day on priority basis.
• Submitting AES on and SI to carrier in timely manner Verifying that all proof received from carrier is correct per DUMMY or correction prior to ETD to avoid correction fees.
• Submitting SI to carrier prior to doc cut even if there is no container number as DUMMY then correcting it with SI re submit to carrier.
• Receiving final approval from customer if BL ok or not and if corrections needed later, charging a fee.
• Managing daily email replies and comments either to customer directly or client file managers.
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• Selection for employment is purely based on merit and the candidate's ability to perform the expected duties.
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Employment details

• Location: Salem, Chennai [India]

Additional role details

• Freight Forwarding
• Operations (US Process)