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FRONT DESK EXECUTIVE

Lepton Software Export & Research · Gurgaon

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Collected role description

Role overview

FRONT DESK EXECUTIVE at Lepton Software Export & Research

Responsibilities

  • Manage the reception/front desk and ensure a professional and welcoming environment.
  • Ensure visitors are appropriately guided to meeting rooms or designated areas.
  • Coordinate meeting room availability and basic meeting arrangements.
  • Support arrangements for client meetings, interviews, employee meetings, and official events.
  • Ensure meeting rooms are ready before important meetings.
  • Maintain records of incoming and outgoing couriers.
  • Support the Admin team in routine administrative activities.
  • Assist with stationery and front-office supplies monitoring.
  • Coordinate with housekeeping, security, pantry, maintenance, and other facility service providers when required.
  • Assist employees and visitors with basic information and directions.
  • Coordinate with HR, Admin, IT, Finance, and other departments for routine requirements.
  • Support internal communication related to meetings, visitors, deliveries, and office activities.
  • Maintain confidentiality of company and employee-related information.
  • Ensure the reception area remains clean, organized, and presentable.
  • Ensure unauthorized persons do not enter restricted office areas.
  • Coordinate day-to-day employee travel requirements in coordination with the Admin team
  • Coordinate official travel bookings including flights, hotels, and cabs.
  • Manage travel requests through the company's designated travel system/process.
  • Coordinate with travel agencies and service providers for bookings and changes.
  • Maintain travel records, confirmations, cancellations, and rescheduling.
  • Ensure travel arrangements comply with the company's Travel & TA/DA Policy. (C) QUALIFICATION & SKILLSET

Required qualifications

  • 2 – 3 years of experience in Reception, Front Desk, Front Office, Administration, Hospitality, or a similar role.

Preferred qualifications and skills

  • Diploma / certification in Front Office, Hospitality, Administration, or a related field will be an advantage.

Employment details

  • About Lepton Software: Lepton Software is a leading provider of Location Intelligence, Smart Mapping, and GIS-based software solutions, empowering enterprises across Telecom, BFSI, Government, Retail, and Automotive sectors.
  • Location: Gurgaon [HR] [India]

Additional role details

  • With over 25+ years of expertise, Lepton delivers innovative geospatial products, network planning solutions, and enterprise-grade digital transformation services across global markets.
  • Our culture encourages ownership, collaboration, continuous learning, and customer-centric innovation. (A) JOB SUMMARY The Receptionist / Front Desk Executive will be responsible for managing the company's front desk and reception area, ensuring a professional and welcoming experience for employees, clients, visitors, candidates, vendors, and other stakeholders.
  • The role will also support day-to-day administrative activities, visitor management, telephone handling, meeting room coordination, courier management, and basic HR/Admin coordination. (B) JOB DUTIES & RESPONSIBILITY A.
  • Front Desk & Reception Management
  • Greet and assist visitors, clients, candidates, vendors, and other guests.
  • Understand the purpose of visits and coordinate with the concerned employee/department.
  • Maintain visitor records, wherever applicable.
  • Handle incoming and outgoing calls and route calls to the appropriate employees/departments.
  • Take and convey messages accurately and promptly.
  • B.
  • Visitor & Meeting Coordination
  • C.
  • Courier & Mail Management
  • Receive and dispatch courier, postal mail, and other official documents.
  • Liaise with courier agencies and service providers as required.
  • D.
  • Administrative Support
  • Maintain front-office records, registers, contact lists, and other relevant documents.
  • Report any front-office, facility, or security-related issues to the concerned team.
  • F.
  • Employee & Internal Coordination
  • G.
  • Office Discipline & Professional Standards
  • Follow company policies and security procedures.
  • Handle sensitive information and documents with appropriate confidentiality.
  • H.
  • Travel Desk & Travel Coordination
  • Excellent verbal and written communication skills.
  • Pleasant personality and professional approach.
  • Basic knowledge of MS Office / Google Workspace.
  • Good attention to detail.
  • Ability to maintain confidentiality.
  • Educational Qualification
  • Graduate in any discipline preferred.

Collected experience requirement

2-3 Years