Country Director - India

Role overview

Country Director - India at Zycus Infotech

Own the overall business strategy, revenue performance, and market growth for India, acting as the general manager of the region.

The ideal candidate is a versatile business leader with a strong track record in enterprise SaaS or technology markets — this could come from a sales leadership, general management, or cross-functional GTM background.

Responsibilities

• Lead, coach, and develop a high-performing local organization spanning enterprise sales, and working closely with marketing and customer success functions.
• Drive consistent achievement of quarterly and annual revenue targets.
• Build and execute territory and account strategies to maximize market penetration across India's largest enterprises.
• Personally engage with C-level executives and support strategic enterprise opportunities throughout the sales cycle.
• Work actively and hands-on with the Marketing team to shape India-specific demand generation, brand-building, and market positioning — not just consuming leads, but co-owning the marketing plan for the region.
• Partner closely with Customer Success and Customer teams to ensure strong onboarding, retention, and expansion outcomes, treating customer health as a core business metric alongside new bookings.
• Ensure a strong pipeline through collaboration with Marketing, Business Development, Alliances, and Partner teams.
• Drive disciplined pipeline management, forecast accuracy, and sales governance.
• Foster a high-performance culture built on accountability, coaching, and cross-functional execution excellence.
• Partner closely with Solution Consulting, Product, Legal, and Professional Services to deliver exceptional customer experiences.
• Develop and strengthen relationships with strategic consulting, technology, and channel partners to accelerate market growth.
• Monitor competitive trends, customer needs, and market dynamics to refine strategy and identify new growth opportunities across sales, marketing, and customer success.
• Represent Zycus at executive forums, customer meetings, and industry events across India.
• Required Qualifications 15+ years of enterprise technology experience, with at least 5 years in a leadership role spanning sales, general management, or cross-functional GTM (sales + marketing + customer success).
• Experience leading teams selling or supporting enterprise SaaS or cloud software into India's largest organizations.
• Direct quota-carrying sales leadership is valuable but not the only path — candidates from GM, marketing leadership, or customer success leadership backgrounds with strong commercial exposure will also be considered.
• Demonstrated success driving multi-million-dollar revenue or business outcomes, either through direct sales ownership or through cross-functional leadership of a P&L or business unit.
• Strong track record of building relationships with C-suite executives and managing complex, multi-stakeholder engagements.
• Experience building and coaching high-performing teams across more than one function (e.g., sales and marketing, or sales and customer success).
• Excellent executive communication, negotiation, and strategic thinking skills.
• Strong understanding of value-based, consultative enterprise engagement — across the full customer lifecycle, not just the sales cycle.
• Why Zycus?
• At Zycus, we're redefining the future of procurement with AI at the core.
• As one of the pioneers in Source-to-Pay technology, we are leading the next wave of innovation through autonomous AI agents that help global enterprises transform procurement into a strategic business function.
• Joining Zycus means you'll have the opportunity to: Lead growth in a strategic market with the autonomy to shape and scale the entire India business — sales, marketing, and customer success together.
• Sell and champion market-leading AI-powered solutions that address mission-critical challenges for some of the world's largest enterprises.
• Work with a globally recognized brand trusted by leading Fortune 500 and Global 2000 organizations.
• Be part of an AI-first innovation journey, backed by continuous investment in product development and cutting-edge technology.
• Collaborate with high-performing global teams in Sales, Marketing, Product, Engineering, and Customer Success to deliver meaningful customer outcomes.
• Accelerate your leadership career in a fast-growing global SaaS company where performance, innovation, and customer success are at the heart of everything we do.

Employment details

• Location: India

Additional role details

• Zycus is seeking an experienced Country Director to lead and grow our India business.
• This is a broader business leadership role, not limited to sales.
• The Country Director owns the full go-to-market, P&L for India, including enterprise sales, marketing, and customer success, and is responsible for building a cohesive local organization that drives new logo acquisition, brand presence, and customer outcomes across the region.
• They will build and lead high-performing teams across functions, build executive customer relationships, and actively partner with Marketing and Customer teams to ensure the India business grows in a sustainable, well-rounded way — not sales alone.