Cisco UC Scripting T3

Role overview

Cisco UC Scripting T3 at Inspiredge IT Solutions

Required qualifications

• Must possess strong computer skills and excellent working knowledge of general business applications Including MS Word and Excel
• Must possess excellent oral and written communication skills in English

Employment details

• Service IT Infra Management Professional Services Managed Services Security Services Expense Management Technology Utility Cloud Technology Utility Cloud SAM As A Service Solution Consulting QUALITY ASSURANCE RPA Services Digital Services Careers Current Openings Why Inspiredge Blog News Contact Us Home About Us AI-Induced GCC x AI IT Infra x AI TEM x AI Capabilities X10D: GCC-as-a-Service IT Infra Management Expense Management SAM as a Service Digital Services Solutions Consulting Quality Assurance Careers Blog News Contact Cisco UC Scripting T3 Inpiredge IT Solutions Technical Services Hyderabad, Remote Posted 3 years ago Essential Functions
• Location: Hyderabad [Telangana] [India]

About the employer

• Facebook-f Linkedin-in Instagram Youtube Contacts US : Charlotte, NC +1 732 947 4608 India : Hyderabad, Telangana Visakhapatnam, AP Sales : +91 991 991 8458 Enquires : +91 868 888 8458 Email: hello@inspiredgeit.com Services AI-Induced Services X10D™ – GCC As A Service IT Infra Management Expense Management Solutions Consulting Quality Assurance Online Branding Copyright | 2026 Inspiredge IT Solutions

Additional role details

• Essential Functions
• Collaborates and consults with customers, vendors, and contractors to provide expert technical solutions in support of contracts i...
• Collaborates and consults with customers, vendors, and contractors to provide expert technical solutions in support of contracts in a fast paced and demanding environment
• Follows up with customer contacts to ensure satisfactory resolution
• Reports findings, tracks progress, and documents customer communication within incident management system
• Manages workload in a manner that meets defined […]
• Manages workload in a manner that meets defined Service Level Objectives
• Demonstrates high standards of conduct and ethics as well as appropriate judgment, independence, and discretion
• Develops positive working relationships with internal and external customers Required Qualifications
• 5 years’ experience performing break/fix, moves, adds and changes for telephony equipment and adjuncts
• 5 years’ experience supporting Cisco solutions
• Cisco examples: Cisco Call Manager, UCCE/UCCX, Cisco Voice Portal, Unified Messaging, Voice Gateways, CUBE, Web Ex Calling and Contact Center
• ICM and VXML Scripting
• 2 years’ experience using an automated ticketing system
• 5 years’ experience supporting Cisco hardware and software
• Highly skilled in writing with details, accuracy and consistency
• Strong analytical, interpersonal, and relationship building skills
• Must be familiar with both voice and data equipment and technologies
• Superior skill in the use of the Internet, e-mail applications, procurement/inventory systems, maintenance
• Management systems and payroll / timekeeping applications
• Strong work ethic and personal drive to excel
• Strong sense of urgency and commitment to get the job done
• Superior negotiation, coordination, and conflict resolution skills
• Ability to use (and learn new) complex systems, technologies, and applications
• Ability to adapt to change quickly and multi-task Desired/Preferred Qualifications
• Industry certifications on telephony and associated technology solutions, depending on team placement
• Cisco Certifications Two years working experience in the managed services industry Job Features Experience 9+ Years Apply Online Attach Resume * Submit Inspiredge is an extremely energetic, young and creative organization.
• We form an extended team for our global clients and help offer industry’s best talent pool.
• Moreover, we are integrated with sustainable technologies and ever evolving operating practices.