Customer Success Manager

Role overview

Customer Success Manager at SmartQ - Bottle Lab Technologies

The role involves leading client onboarding, providing training, and gathering feedback for product improvements.

Employment details

• Location: Bangalore [Karnataka] [India]

Additional role details

• The Customer Success Manager is responsible for building and maintaining strong client relationships, understanding their technical needs, and providing expert guidance.
• They offer technical support to clients, helping resolve challenges and optimize product usage.
• The manager collaborates with sales and product teams to develop strategies for client growth, renewals, and upselling opportunities.
• The manager collaborates with sales and product teams to develop strategies for client growth, renewals, and upselling opportunities. ...