Manager - Site Operations

Role overview

Manager - Site Operations at SmartQ - Bottle Lab Technologies

If yes, this role is for you.

Responsibilities

• Conduct food wastage analysis and implement cost-optimization initiatives.
• Maintain a positive attitude under pressure, demonstrating resilience and adaptability.
• Manage vendor rotations and plan the operations for the assigned clients.

Required qualifications

• Graduate/Diploma in Hotel Management discipline.
• Proven 4+ years' experience in food industry.
• Strong work ethic, integrity and personal accountability to be a self-starter and make independent decisions.
• Flexible and willing to take on any tasks to support team efforts.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Sound knowledge and experience of working with food, technology and people management Result-oriented and accountability Proven experience in managing successful teams in a similar environment Excellent financial and application acumen Self-motivated, agile and ability to adapt to a changing environment Message from CEO: We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness.
• Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary.
• If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure.
• Together, let's play our part in making this world a more beautiful place.
• Do you enjoy managing day-to-day operations and building strong relationsh ...

Employment details

• Location: Gurugram [Haryana] [India]

Additional role details

• Do you enjoy managing day-to-day operations and building strong relationships with clients and vendors?
• As a Manager - Site Operations at SmartQ, you will oversee daily food court operations, ensure smooth service delivery, coordinate with vendors and on-ground teams, and efficiently resolve operational challenges.
• This role is ideal for someone who thrives in a fast-paced environment and is passionate about operational excellence in food and technology space.
• Promote a positive work culture and ensure punctual delivery of high-quality service.
• Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager.
• Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees.
• Collaborate effectively within a team and demonstrate initiative when working independently.
• Uphold honesty and integrity, fostering a family-oriented culture.
• Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders.
• Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met.
• Embrace a team-player mentality with a can-do attitude.
• Take pride in personal appearance and hygiene standards.
• Display self-motivation, responsibly using personal initiative.