Salesforce CPQ Developer

Role overview

Salesforce CPQ Developer at Zensar

We are seeking an experienced Salesforce Developer/Specialist with strong expertise across the Salesforce ecosystem, particularly in CPQ, Lead-to-Order (L2O), Order Management, Fulfillment, or Salesforce Billing.

This role combines development, solution design, and production support, ensuring scalable, high-quality Salesforce solutions aligned with business objectives.

Provide L2/L3 production support for Salesforce applications, including CPQ, Order Management, and Billing.

Troubleshoot and resolve production issues, defects, and performance bottlenecks within defined SLAs.

Perform root cause analysis and implement preventive solutions.

Monitor system health, integrations, and batch jobs to ensure platform stability.

Support release deployments, hotfixes, and patch management activities.

Collaborate with business users to resolve functional issues and provide timely updates.

Maintain data integrity and handle data fixes using tools like Data Loader or scripts.

Participate in on-call rotation or support coverage model as required.

Responsibilities

• Design, prototype, build, document, and support Salesforce solutions across CPQ, L2O, Order Management, Fulfillment, or Billing domains.
• Implement and maintain integrations with external systems (ERP, billing platforms, etc.).
• Develop reusable components and frameworks to improve productivity and maintainability.
• Design and develop custom Salesforce solutions, features, and integrations.
• Perform system administration activities including user management, security, workflows, and data configuration.
• Collaborate with cross-functional teams (Business, QA, DevOps) to deliver high-quality solutions.
• Gather and analyze business requirements and convert them into technical specifications.
• Drive continuous improvement by identifying opportunities for automation and optimization.
• Stay updated with Salesforce releases and recommend platform enhancements.
• Technical Skills & Qualifications
• 5+ years of experience on the Salesforce (Force.com) platform.
• Strong expertise in at least one domain: CPQ / L2O / Order Management / Fulfillment / Salesforce Billing.
• 1–2+ years of experience in Salesforce architecture and platform capabilities/limitations.
• Strong knowledge of Salesforce best practices, design patterns, and governor limits.
• Development Skills
• Apex (Triggers, Batch Apex, Queueable, Future Methods)
• Lightning Web Components (LWC) / Aura Components
• Visualforce Pages and Controllers
• REST/SOAP APIs, JSON, and integrations
• Strong unit testing practices and code coverage Data & Integration
• Proficient in SOQL/SOSL
• Experience with bulk data operations and data migration
• Understanding of middleware tools is a plus DevOps & Tools
• Experience with version control and CI/CD pipelines (Git, Copado, ANT, Metadata API)
• Salesforce Administrator
• Salesforce Platform Developer I
• Salesforce CPQ Specialist
• Salesforce Billing Specialist (preferred for billing-focused roles)
• Salesforce JavaScript Developer I Soft Skills
• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management skills
• Ability to work in a fast-paced, global environment
• Proactive mindset with strong ownership and accountability
• Adaptability to changing business requirements

Preferred qualifications and skills

• Integration experience with ERP systems (SAP, Oracle, etc.) preferred
• Familiarity with Agile development methodologies Certifications (Preferred)

Employment details

• Job Location: Chennai-India, or Remote (within India)

Additional role details

• Translate business requirements into scalable technical solutions aligned with Salesforce best practices.
• Develop and enhance Salesforce applications using Apex, Lightning Components, Visualforce, JavaScript, and APIs.
• Automate business processes using Salesforce Flow, Workflow Rules, and other automation tools.
• Create and manage CPQ configurations including product setup, pricing, discounting, and advanced approvals.
• Maintain detailed technical documentation and design artifacts.
• Job Title: Salesforce Developer / Support Specialist (CPQ / L2O / Order Management / Fulfillment / Billing)