Technical Content Writer

Role overview

Technical Content Writer at Casepoint

Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.

Responsibilities

• Produce high-quality documentation that meets applicable standards and is appropriate for internal user groups as well as authorized external users.
• Write easy-to-understand user interface text, online help and developer guides.
• Create tutorials to help end-users use a variety of applications, modules in different use case scenarios.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Manage, Update and maintain all technical documentation.
• Collaborate with product and marketing teams in repurposing technical documentation for presentations.
• Mentor and train other technical documentation staff as and when needed Requirements.
• Proven working experience in technical writing of software documentation.
• Ability to deliver high quality documentation paying attention to detail.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and picture Required skills & experience Required 1-5 years of experience.
• Should have experience with LMS(Learning Management System), Agile and Camtasia Bachelor's degree in English, communications, linguistics or related field(Master's degree, a plus).
• Strong working knowledge of Microsoft Office.
• Knowledge of working with the Confluence platform is an added advantage., SDLC Snagit, RoboHelp Compensation & culture: Excellent culture produces an excellent product.
• We value our team members, so we provide a nurturing environment of camaraderie.
• We recognize talent with competitive compensation and career empowerment.

Employment details

• Location: Surat
• Location: Surat [GJ] [India]

About the employer

• Casepoint powers governments and enterprises to secure, discover, and activate defensible insights with confidence.
• We unify eDiscovery, investigations, compliance, audit, regulatory and FOIA workflows into a single, secure, AI-powered, end-to-end platform.
• We help cut through the noise to respond faster, reduce risk, and help comply with legal and regulatory demands.
• Casepoint is looking to expand its team globally.
• Team cooperation, “work hard, play hard” attitude, open communication, and kindness mark Casepoint’s culture Number of positions currently vacant: 2 Key job