Design Manager

HomeLane · Chandigarh

Collected role description

Design Manager at HomeLane

Design Manager | Lead Interior Design Teams Are you a design leader who thrives on driving performance, mentoring teams, and delivering exceptional customer experiences?
Manage the project funnel effectively, ensuring smooth movement of projects from order booking through to production readiness.
Drive predictability in collections and projects pushed to production.
Coordinate with internal teams (production, operations, and installation) for seamless project execution.

We’re looking for a Design Manager to lead a team of designers at our showroom.
This is a high-impact leadership role where design excellence meets revenue ownership, requiring strong team leadership, customer management, and project funnel oversight to ensure predictable business outcomes.
What You’ll Own
Lead, coach, and mentor a team of Architects & Interior Designers.
Co-own designer conversion metrics with the Sales Manager.
Ensure a consistent 9+/10 NPS (Net Promoter Score) through exceptional customer experience.
Handle key customer interactions and escalations, ensuring premium engagement and smooth decision-making throughout the project journey.
Ensure seamless and premium customer experience across all project stages.
Hire, develop, and nurture top design talent.
What We’re Looking For
3-5 year Diploma/Degree in Interior Design or Architecture.
5+ years of experience in interior design.
Strong design acumen with a sales orientation.
Strong understanding of project pipeline / funnel management and revenue predictability.
Exceptional communication and stakeholder management skills.
Ability to manage high-value customers, handle escalations, influence decisions, and drive conversions.
Experience building, mentoring, and scaling design teams is a strong advantage.

5-15 years