IT Administrator

AMD · Bangalore

Collected role description

Role overview

IT Administrator at AMD

THE ROLE:

The role involves leading the team, hands-on end user support and taking responsibility to drive the projects.

To be successful in this role, you should have excellent troubleshooting skills and hands-on experience with various operating systems.

Responsibilities

Configure Laptops/Desktops and other IT systems
Coordinate with various peer IT teams, and drive the technical issues to resolution

Required qualifications

Minimum qualification: Benefits offered are described: AMD benefits at a glance . AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here. This posting is for an existing vacancy.

Preferred qualifications and skills

A minimum of 5 - 12 years' experience as a Systems Admin.
Work experience as a Senior End User support engineer
Good knowledge and hands-on experience with Laptops/Desktops(Hardware and Software), IT Operations support
Solid understanding of Windows operating system, linux and Mac-OS, AD, O365, User on-boarding/offboarding, Asset management
Knowledge of Network LAN, WAN and WiFi
Good problem-solving and communication skills
Team management abilities
ACADEMIC CREDENTIALS:
Bachelor's degree in computer science, information systems, or a similar field.
#L1-RG2
Benefits offered are described: AMD benefits at a glance .
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.
We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.
AMD’s “Responsible AI Policy” is available here.
This posting is for an existing vacancy.

Employment details

Location: Bangalore [India]

About the employer

At AMD, we believe technology has the power to solve the world’s most important challenges.
Manage and Deliver daily Geek St. service (walk-in IT support) for AMD India

Benefits

From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.

Additional role details

ADVANCE YOUR CAREER.
ADVANCE THE WORLD.
Whether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger — technology that moves the world forward.
Join us and, together, we’ll advance your career.
IT Administrator
AMD is looking for a System Administrator to join our IT department – Onsite Services Support (OSS) team.
Your responsibilities include supervising our Operations team, Technical support for end users on Laptops/Desktops/OS & Applications/VC & Meeting support and extended support for Network and other IT related support.
THE PERSON:
K EY RESPONSIBILITIES:
On Site Customer Support for IT - Provide daily End User technical and operations support
Diagnose and troubleshoot technical issues
Responsible to Lead the Operations team and IT projects as required
Update/create technical documentation, FAQs as required
Conference room – AV support
Prepare various reports / PPTs and present as required

Collected minimum qualification

Benefits offered are described:  <a href="https://www.amd.com/en/corporate/careers/benefits.html" target="_blank" rel="noopener">AMD benefits at a glance</a>. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD’s “Responsible AI Policy” is available <a href="https://www.amd.com/en/legal/responsible-ai-use-policy.html" target="_blank" rel="noopener">here.</a> This posting is for an existing vacancy.

Collected preferred qualification

IT Administrator THE ROLE:AMD is looking for a System Administrator to join our IT department – Onsite Services Support (OSS) team. Your responsibilities include supervising our Operations team, Technical support for end users on Laptops/Desktops/OS & Applications/VC & Meeting support and extended support for Network and other IT related support. The role involves leading the team, hands-on end user support and taking responsibility to drive the projects. THE PERSON:To be successful in this role, you should have excellent troubleshooting skills and hands-on experience with various operating systems. KEY RESPONSIBILITIES:<ul style="margin-top: 0in;"><li>On Site Customer Support for IT - Provide daily End User technical and operations support </li><li>Configure Laptops/Desktops and other IT systems</li><li>Diagnose and troubleshoot technical issues</li><li>Responsible to Lead the Operations team and IT projects as required</li><li>Coordinate with various peer IT teams, and drive the technical  issues to resolution</li><li>Update/create technical documentation, FAQs as required</li><li>Conference room – AV support</li><li>Manage and Deliver daily Geek St. service (walk-in IT support) for AMD India</li><li>Prepare various reports / PPTs and present as required</li></ul> PREFERRED EXPERIENCE:<ul style="margin-top: 0in;"><li>A minimum of 5 - 12 years' experience as a Systems Admin.</li><li>Work experience as a Senior End User support engineer </li><li>Good knowledge and hands-on experience with Laptops/Desktops(Hardware and Software), IT Operations support  </li><li>Solid understanding of Windows operating system, linux and Mac-OS, AD, O365, User on-boarding/offboarding, Asset management</li><li>Knowledge of Network LAN, WAN and WiFi</li><li>Good problem-solving and communication skills</li><li>Team management abilities</li></ul> ACADEMIC CREDENTIALS:<ul style="margin-top: 0in;"><li>Bachelor's degree in computer science, information systems, or a similar field.</li></ul> #L1-RG2

Collected experience requirement

5-12 years