Head of Finance Operations

Role overview

Head of Finance Operations at Stripe

<h2><strong>The Role</strong></h2>

<p>We're looking for someone who meets the minimum requirements to be considered for the role.

<h2><strong>What Makes This Role Exciting</strong></h2>

Responsibilities

• You'll set direction, elevate your managers, improve processes, and build trust with global Finance leadership—all simultaneously.

Employment details

• Location: Bengaluru

About the employer

• <h2><strong>About Stripe</strong></h2>
• Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
• <p>Stripe's <strong>Bangalore Finance (BFin) hub</strong> is the largest concentration of FinOps and Controllership talent at Stripe and is central to our strategy of scaling financial services 10x without a proportional increase in cost or complexity.
• <li><strong>Monetisation Operations</strong> — operationalising custom pricing and billing for Stripe's largest enterprise users</li>
• You'll have a direct line to the global Head of Finance Operations and be a key contributor to decisions that shape how Stripe's financial services scale.</p>
• <li>Partner with the global Head of Finance Operations to translate Stripe's FinOps strategy into clear BFin operating plans and Stripe OKRs</li>
• <li>Communicate BFin's roadmap, achievements, and blockers with clarity and data—this is Stripe, so you need to write well</li>
• <li><strong>Build at real scale</strong> — Run Stripe's largest Finance Operations hub, with broad ownership and real resources to shape the team</li>

Additional role details

• <h2><strong>Who we are</strong></h2>
• <p>Stripe is a financial infrastructure platform for businesses.
• Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
• That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p>
• <h2><strong>About the Team</strong></h2>
• <p>Stripe's Finance Operations (FinOps) organisation delivers elegant financial services that are efficient, precise, and resilient—yielding a consistent, delightful experience grounded in controllership.
• Our service pillars span Accounts Payable, Accounts Receivable, Travel & Expense, Payroll, and Monetisation Operations, with a sixth function—FinOps Strategic Enablement—driving AI adoption, process excellence, and scalable infrastructure across all pillars.</p>
• BFin houses teams responsible for:</p>
• <ul>
• <li><strong>Accounts Payable & Vendor Onboarding</strong> — end-to-end supplier invoice processing, payments, and vendor lifecycle management</li>
• <li><strong>Travel & Expense</strong> — T&E policy compliance, employee reimbursements, and corporate card management</li>
• <li><strong>Payroll</strong> — accurate, timely compensation for Stripe employees across APAC and EMEA</li>
• <li><strong>Controllership — BLR</strong> — accounts receivable support, bank account management, and entity-level financial controls</li>
• </ul>
• <p>As <strong>Head of Finance Operations, Bangalore</strong>, you will own the strategic and operational leadership of the entire BFin organisation.
• You will manage a team of team leads and managers—each running a distinct FinOps pillar—and will be the senior operational voice for Stripe's finance hub in India.</p>
• <p>This is a builder and operator role.
• <h2><strong>What You'll Do</strong></h2>
• <h3><strong>Lead and Grow the Bangalore FinOps Organisation</strong></h3>
• <li>Own the full people leadership of BFin: manage 4–6 team leads and managers across AP, T&E, Payroll, MonOps, and Controllership, with a combined org of 60–100+ Stripes</li>
• <li>Set a clear performance bar, develop your managers' leadership capabilities, and build a culture of ownership, precision, and psychological safety</li>
• <li>Actively manage talent density—attract strong candidates, address underperformance decisively, and retain top performers through meaningful development</li>
• <h3><strong>Translate Global Strategy into Bangalore Execution</strong></h3>
• <li>Ensure every manager in Bangalore understands what they're building toward, how their work connects to company outcomes, and where they have autonomy</li>
• <li>Represent BFin's capacity, capabilities, and constraints in global planning; advocate credibly for resourcing decisions</li>
• <h3><strong>Drive Operational Excellence</strong></h3>
• <li>Own BFin's key service metrics: accuracy rates, processing cycle times, SLA adherence, cost per transaction, and employee satisfaction</li>
• <li>Establish a continuous improvement cadence—regularly auditing processes, identifying root causes of friction, and driving structured remediation</li>
• <li>Champion Lean, Six Sigma, or equivalent methodologies as a discipline embedded in culture, not just process documentation</li>
• <li>Partner with FinOps Strategic Enablement to identify AI and automation opportunities; fix the process before automating it</li>
• <h3><strong>Build Scalable Infrastructure</strong></h3>
• <li>Design and maintain the organisational model and operating cadences that will support 2x–10x volume growth without proportional headcount growth</li>
• <li>Define and evolve BFin's service catalogue, tiering, and SLAs in coordination with global FinOps leadership</li>
• <li>Ensure finance systems, controls, and data quality standards in Bangalore are fit for a public-company-ready financial infrastructure</li>
• <h3><strong>Steward Risk and Controllership</strong></h3>
• <li>Embed strong internal controls into every BFin process; partner with Accounting, SOX, and Internal Audit to maintain a robust controls environment</li>
• <li>Proactively identify control risks, escalate with appropriate urgency, and own remediation</li>
• <li>Maintain compliance with regulatory, tax, and entity-specific reporting requirements across Stripe's India-based legal entities</li>
• <h3><strong>Influence Stakeholders at Scale</strong></h3>
• <li>Build trusted partnerships with global Finance Operations leads, Accounting, Legal, HR, and Engineering</li>
• <li>Navigate ambiguity, manage competing priorities, and drive alignment across time zones without escalating unnecessarily</li>
• <h2><strong>Who You Are</strong></h2>
• If you meet these requirements, you are encouraged to apply.
• The preferred qualifications are a bonus, not a requirement.</p>
• <h3><strong>Minimum Requirements</strong></h3>
• <li>18+ years of relevant experience in Finance Operations, Accounting Operations, Shared Services, or Business Finance—including meaningful experience in a GCC, Captive, or SDC environment</li>
• <li>Proven manager of managers: you've led teams-of-teams with 40+ total staff across multiple functional domains; your direct reports are themselves people managers</li>
• <li>Operational builder: you've moved a Finance Operations org from one level of maturity to the next, with concrete, measurable outcomes (reduced error rates, faster cycle times, scaled volume without proportional cost growth)</li>
• <li>Deep domain expertise in: Accounts Payable, Payroll, Travel & Expense, Accounts Receivable / Billing, Monetisation / Revenue Operations, or Corporate Controllership</li>
• <li>Structured improvement methodology: direct, hands-on experience with Lean, Six Sigma, or formal process redesign—not just conceptual familiarity</li>
• <li>Track record of driving AI and automation adoption within Finance Operations or Shared Services</li>
• <li>Exceptional written and verbal communication; comfortable presenting to senior leadership and reconciling multiple stakeholder perspectives in writing</li>
• <li>Bachelor's degree in Finance, Accounting, Business, or a related field</li>
• <h3><strong>Preferred Qualifications</strong></h3>
• <li>Experience at a high-growth technology company or fintech</li>
• <li>Familiarity with enterprise finance systems: Oracle Fusion, Workday, Anaplan, or equivalents</li>
• <li>Experience leading distributed teams across multiple time zones with US/global counterparts</li>
• <li>Working knowledge of India-specific regulatory requirements (TDS, GST, FEMA, labour law) as they intersect with Finance Operations</li>
• <li><strong>Senior visibility</strong> — Direct line to the global Head of Finance Operations, with regular presence in global Finance leadership forums</li>
• <li><strong>Transformational moment</strong> — BFin is moving from a cost-effective execution hub to a strategic centre of excellence; you'll define what that looks like</li>
• <li><strong>AI-forward environment</strong> — Dedicated Enablement resources (FinOps Strategic Enablement team) sit alongside your org to accelerate automation and AI initiatives</li>
• <li><strong>Global career platform</strong> — BFin operates as an integrated part of a global team, providing cross-domain exposure and a clear path for further growth</li>