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System Analyst, Sr.

Lam Research · Bangalore

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Collected role description

<div><div style="padding: 10px 0px;border: 1px solid transparent;"><div style="font-size:16px;word-wrap: break-word;"><h2 style="font-size: 1em; margin: 0px"><b>The group you’ll be a part of</b></h2> </div><div><p><span style="font-family: arial, helvetica, sans-serif;">Pilot Engineering team within Lam India Manufacturing Engineering org</span></p></div></div><div style="padding: 10px 0px;border: 1px solid transparent;"><div style="font-size:16px;word-wrap: break-word;"><h2 style="font-size: 1em; margin: 0px"><b>The impact you’ll make</b></h2> </div><div><p><span style="font-size: 12pt;"><span style="font-family: Arial,Helvetica,sans-serif;">Join Lam as a Delmia System Analyst within Virtual Manufacturing team. </span><span style="font-family: arial, helvetica, sans-serif;">You would work with Dassault Systèms' 3DEXPERIENCE platform, particularly in supporting and customizing <strong>DELMIA</strong>, <strong>CATIA</strong>, and related PLM tools. </span></span></p><p><span style="font-size: 12pt;"><span style="font-family: Arial,Helvetica,sans-serif;">In this role, you will directly provide t<span style="font-family: Aptos, sans-serif;">echnical support, manage deployments, develop customizations, maintain infrastructure and ensure seamless integration of digital manufacturing solutions across the enterprise.</span>.</span></span></p></div></div><div style="padding: 10px 0px;border: 1px solid transparent;"><div style="font-size:16px;word-wrap: break-word;"><h2 style="font-size: 1em; margin: 0px"><b>What you’ll do</b></h2> </div><div><ul><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Provide <strong>L1/L2/L3 support</strong> for 3DEXPERIENCE native applications including <strong>DELMIA</strong>, <strong>CATIA</strong>, and associated infrastructure components.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Troubleshoot and resolve user issues logged in <strong>ServiceNow</strong> within defined SLA metrics (P1/P2/P3/P4).</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support <strong>change management</strong>, and <strong>BOM management</strong> processes.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Develop and maintain <strong>EKL scripts</strong>, <strong>VBA macros</strong>, <strong>CAA customizations</strong>, and <strong>automation scripts</strong> (PowerShell, Batch, C#).</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage Multi site <strong>FCS</strong>, <strong>DSLS</strong>, <strong>3DIndex</strong>, <strong>3DPassport</strong>, and <strong>FTS (Master/Slave Configuration)</strong> servers for optimal performance and uptime.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Administer user accounts, license assignments, and centralized settings using <strong>Member Management</strong>.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Collaborate with DS Support/R&amp;D and User teams to raise and follow up on <strong>SRs/CRITSITs</strong>, test debug kits, and deploy pinpoint fixes.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Create and maintain documentation including <strong>KT guides</strong>, <strong>training materials</strong>, and <strong>best practices</strong>.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </li></ul></div></div><div style="padding: 10px 0px;border: 1px solid transparent;"><div style="font-size:16px;word-wrap: break-word;"><h2 style="font-size: 1em; margin: 0px"><b>Who we’re looking for</b></h2> </div><div><ul><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Aptos, sans-serif;">Bachelor’s Engineering degree</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Aptos, sans-serif;">Atleast 4+ years of experience in <strong>3DEXPERIENCE platform support</strong>, especially with <strong>DELMIA</strong> and <strong>CATIA</strong>.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Aptos, sans-serif;">Strong knowledge of <strong>PLM concepts</strong>, <strong>digital manufacturing</strong>, <strong>process planning and Work instruction generation</strong>.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Aptos, sans-serif;">Proficiency in <strong>EKL</strong>, VB, <strong>C#</strong>, and scripting for automation.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Aptos, sans-serif;">Experience with <strong>ASFALIS Elysium Converter</strong>, <strong>XPDM</strong>, and CAD data migration.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Aptos, sans-serif;">Familiarity with tools like <strong>Jira</strong>, <strong>Bitbucket</strong>, <strong>Confluence</strong>, and <strong>SourceTree</strong>.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Aptos, sans-serif;">Certifications in 3DEXPERIENCE (Solution Architect, Infrastructure Consultant, etc.) are a strong plus.</span></li><li> </li></ul></div></div><div style="padding: 10px 0px;border: 1px solid transparent;"><div style="font-size:16px;word-wrap: break-word;"><h2 style="font-size: 1em; margin: 0px"><b>Preferred qualifications</b></h2> </div><div><ul><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Excellent problem-solving and communication skills.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to work independently and in cross-functional teams.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong documentation and training capabilities.</span></li><li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience in customer-facing roles and global project environments.</span></li></ul></div></div><div style="padding: 10px 0px;border: 1px solid transparent;"><div style="font-size:16px;word-wrap: break-word;"><h2 style="font-size: 1em; margin: 0px"><b>Our commitment</b></h2> </div><div><p style="text-align:justify"> </p><p style="text-align:justify"><span style="font-size:16px"><span style="font-family:Arial,Helvetica,sans-serif">We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.</span></span></p><p style="text-align:justify"><span style="font-size:16px"><span style="font-family:Arial,Helvetica,sans-serif">Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.</span></span></p><p style="text-align:justify"><span style="font-size:16px"><span style="font-family:Arial,Helvetica,sans-serif"><em>Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.</em></span></span></p></div></div></div>

Collected experience requirement

4+ years