Automated Operations Engineer Ran

Role overview

Automated Operations Engineer Ran at Ericsson

Monitor network, servers, and applications using NMS/EMS tools

Responsibilities

• Proactively identify, analyze, and resolve network alarms and incidents
• Perform L1/L2 troubleshooting for network, transmission, and service issues
• Raise, update, and manage trouble tickets with internal teams and vendors
• Escalate incidents as per defined escalation matrix
• Coordinate with field teams, OEMs, and service providers
• Track SLA/KPI compliance and ensure timely resolution
• Perform routine health checks and preventive maintenance
• Prepare incident reports, RCA inputs, and shift handover notes
• Support change activities and maintenance windows
• The skills you bring:
• Bachelor’s degree in Engineering / IT / Computer Science
• Familiarity with RAN, RNC, BSC, SNMP, GTP, SIP, HTTP,
• Monitoring tools (SolarWinds, Zabbix, Netcool, Nagios)
• Ticketing tools (ServiceNow, Remedy, JIRA)
• “All academic credentials must be from recognized and accredited institutions and are further subject to verification.”
• Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity.
• The chance to use your skills and imagination to push the boundaries of what´s possible.
• To build solutions never seen before to some of the world’s toughest problems.
• You´ll be challenged, but you won’t be alone.
• You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do.
• We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.
• We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
• Ericsson is proud to be an Equal Opportunity Employer. learn more.
• Primary country and city: India (IN) || Noida
• Req ID: 792598

Preferred qualifications and skills

• Knowledge of telecom networks (2G/3G/4G/5G preferred)

Employment details

• Location: Noida [Uttar Pradesh] [India]

About the employer

• About this opportunity :

Additional role details

• Join our Team
• The Network Operations Centre (NOC) Engineer is responsible for 24×7 monitoring, fault detection, incident management, and service assurance of network infrastructure to ensure high availability and performance as per defined SLAs.