Digital Solutions Consultant II

Role overview

Digital Solutions Consultant II at Worley

Employment details

• Location: Navi Mumbai [MH] [IN]

About the employer

• Worley is a global company of energy, chemicals and resources experts headquartered in Australia.
• We partner with our customers to deliver projects and create value across the life of their assets.
• We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning.
• Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.
• Purpose
• As a Digital Solutions Consultant, you'll keep critical Legal and Compliance platforms running smoothly while working closely with business stakeholders, vendors, and internal IT teams.
• You'll provide day-to-day application support, deliver enhancements, and ensure our digital solutions continue to meet evolving business needs.
• This role is ideal for someone who enjoys solving technical problems, building strong stakeholder relationships, and working across both business and technology teams.
• The Role
• As a Digital Solutions Consultant II with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc.
• Provide day-to-day support and administration for Legal and Compliance platforms such as Brightflag, TrustArc, Agiloft, and Entity Management Systems.
• Manage business-as-usual activities, including incident resolution, service requests, problem management, and production support.
• Support and troubleshoot integrations between enterprise applications using APIs, middleware, and other integration technologies.
• Work with business stakeholders to gather requirements, deliver enhancements, and improve business processes.
• Configure, maintain, and optimize applications while supporting platform stability, security, and performance.
• Participate in Agile delivery, including sprint planning, backlog refinement, testing, releases, CI/CD, and change management.
• Collaborate with vendors, developers, and cross-functional IT teams to resolve issues and deliver successful solutions.
• Maintain technical documentation, monitor application health, and drive continuous service improvement.
• About You
• To be considered for this role it is envisaged you will possess the following attributes:
• A bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Experience supporting enterprise applications in application support, digital solutions, systems analysis, or technology consulting.
• Hands-on experience with at least two Legal, Compliance, or enterprise SaaS platforms such as Agiloft, Brightflag, TrustArc, DPO, or Entity Management Systems.
• Experience across incident, problem, change, release, and production support activities.
• A strong understanding of IT Service Management processes and Agile or Scrum delivery environments.
• Experience supporting REST APIs, web services, middleware, data flows, and application integrations.
• Strong analytical and problem-solving skills, with the ability to investigate technical issues and drive resolution.
• Excellent written and verbal English communication skills are essential, with the ability to engage effectively with a diverse range of stakeholders globally.
• Experience with ITSM tools such as ServiceNow.
• Exposure to cloud-based SaaS applications.
• Experience contributing to architecture decisions and platform strategy.
• Moving forward together
• We want our people to be energized and empowered to drive sustainable impact.
• So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
• We're building a diverse, inclusive and respectful workplace.
• Creating a space where everyone feels they belong, can be themselves, and are heard.
• And we're not just talking about it; we're doing it.
• We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
• Whatever your ambition, there's a path for you here.
• And there's no barrier to your potential career success.
• Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.