Analyst Information Technology - (VMware , Azure/AWS, OCP)

Role overview

Analyst Information Technology - (VMware , Azure/AWS, OCP) at PTC

We are looking for a Systems Analyst to support and maintain our enterprise VMware, Windows and Linux infrastructure.

The role covers day-to-day administration, monitoring, troubleshooting, VM lifecycle management, patching, security remediation and script-based automation, working within established change and incident management processes.

This is a hands-on role for someone with around four years of infrastructure experience who wants to deepen their skills in virtualization, automation and hybrid cloud.

Role Details

Responsibilities

• Administer VMware vSphere environments, including vCenter, ESXi hosts, clusters, datastores and virtual machines.
• Perform daily infrastructure health checks, monitor performance and capacity, and resolve alerts and tickets in ServiceNow.
• Handle VM lifecycle tasks: provisioning, cloning, templates, snapshots, migrations, resource changes and decommissioning.
• Troubleshoot common issues across ESXi hosts, HA/DRS clusters, vSphere networking (vSwitch/vDS, VLANs) and storage (SAN/NAS).
• Carry out ESXi and vCenter patching, upgrades, firmware updates and certificate renewals under senior guidance.
• Support Windows and Linux server administration, including builds, patching and basic performance troubleshooting.
• Write and maintain PowerCLI/PowerShell scripts to automate routine tasks such as health checks, inventory and reporting.
• Support vulnerability remediation and compliance activities for the virtual infrastructure.
• Support Cisco UCS / Intersight hardware operations and lifecycle activities.
• Create and update documentation, including SOPs, runbooks and knowledge base articles.
• Participate in the on-call rotation and occasional after-hours maintenance windows.
• Collaborate with storage, networking, security and application teams to deliver reliable services to end users.

Required qualifications

• 3–5 years (approximately 4 years) in infrastructure or systems administration.
• Department: IT Infrastructure Operations.
• Reports To: Infrastructure Operations Manager.
• Bachelor’s degree in Computer Science, Information Technology or a related field, or equivalent work experience.
• 3–5 years of experience administering virtualized and Windows/Linux server environments.
• Soft Skills
• Strong troubleshooting and analytical skills.
• Clear written and verbal communication, including good documentation habits.
• Ownership and accountability for assigned systems and tasks.
• Ability to work independently and as part of a team.
• Willingness to learn new tools and technologies.
• Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world.
• It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
• If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are.
• Are you ready to explore your next career move with us?
• We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws.
• Review our Privacy Policy here." PTC is a global software company powering how products are designed, built, serviced, and operated across industries like Aerospace & Defense, Industrial, Automotive, MedTech, Electronics, and High Tech.
• We are bold thinkers who collaborate as one team to deliver meaningful customer outcomes.
• Grounded in our values-Customers Matter, PTC for All, Team PTC, Purposeful Innovation, and Be Bold, we're shaping a smarter, more sustainable, connected future.

Required skills

• Hands-on experience with VMware vSphere (vCenter, ESXi, HA, DRS and vMotion).
• PowerCLI and/or PowerShell scripting for automation and reporting.
• Windows Server and Linux (RHEL or similar) administration.
• Understanding of networking fundamentals (VLANs, Layer 2/3, server NIC configuration).
• Understanding of storage fundamentals (SAN, NAS, RAID, datastores).
• Experience with ServiceNow or a similar ITSM tool, and working knowledge of ITIL incident, change and problem processes.

Preferred qualifications and skills

• VMware Aria Automation (vRA) and VMware Aria Operations (vROps).
• Cisco UCS Manager and Cisco Intersight.
• Exposure to configuration management or IaC tools such as Ansible or Terraform.
• Exposure to public cloud (AWS or Azure) or container platforms (Kubernetes / OpenShift).
• Backup and disaster recovery concepts for virtual environments.
• Certifications such as VMware VCP-DCV or ITIL Foundation are an advantage.

Employment details

• Employment Type: Full-time.
• Location: Pune [India]

About the employer

• Our world is transforming, and PTC is leading the way.

Additional role details

• Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
• Our people make all the difference in our success.
• Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.