Account Executive, Mid Market - India

ElevenLabs · Remote

Collected role description

<h2>About ElevenLabs</h2>ElevenLabs is an AI research and product company transforming how we interact with technology.We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms:<ul style="min-height:1.5em"><li>ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.</li><li>ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.</li><li>ElevenAPI gives developers access to our leading AI audio foundational models.</li></ul>Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.<h2>How we work</h2><ul style="min-height:1.5em"><li>High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.</li><li>Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.</li><li>AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.</li><li>Excellence everywhere: Everything we do should match the quality of our AI models.</li><li>Global team: We prioritize your talent, not your location.</li></ul><h2>What we offer</h2><ul style="min-height:1.5em"><li>Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.</li><li>Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.</li><li>Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.</li><li>Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.</li><li>Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.</li><li>Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.</li></ul><h2>About the role</h2>We’re looking for a highly motivated, self-starter Account Executive based in India who is passionate about AI technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology. In this role you will:<ul style="min-height:1.5em"><li>Build and manage a growing portfolio of new Mid Market accounts in the Customer Experience and Conversational AI Experiences spaces to help ElevenLabs meet its revenue goals.</li><li>Identify new business opportunities in that align with ElevenLabs’ product offering and roadmap.</li><li>Generate leads, negotiate contracts and close sales in collaboration with the Growth team.</li><li>Develop and maintain a deep understanding of the Conversational AI industry </li><li>Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team.</li></ul><h2>Who you are</h2>We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you: <ul style="min-height:1.5em"><li>Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. </li><li>Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead. </li><li>Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. </li><li>Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.</li><li>Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.</li></ul><h2>What you bring</h2><ul style="min-height:1.5em"><li>Builds plan to quota in first sales and upsells out of NAL<ul style="min-height:1.5em"><li>Experience in building a new category, company, product in a space with previously no penetration</li><li>~ 7-11 years of experience in value selling a technology product, preferably in Customer Experience and Customer engagement to clients with a global footprint</li></ul></li><li>Generate self-led pipeline in target list of accounts<ul style="min-height:1.5em"><li>Network and experience in the IN CX, Support and BPO industry and has sold to CXOs </li></ul></li><li>Close deals and manage customer onboarding/delight<ul style="min-height:1.5em"><li>Showed previous ownership for all aspects of the customer lifecycle including onboarding, and support</li><li>Evidence of farming accounts to deliver multi-X growth </li><li>Worked at a Top tier growth company where there is a keen understanding of sales process and high degree of ownership</li></ul></li><li>Drive initiatives that improve ElevenLabs consideration <ul style="min-height:1.5em"><li>Has performed sales development activities such as campaigns, events, partnerships that drive ElevenLabs consideration with customers </li></ul></li><li>Self Starter</li><li>Analytical skills and proficiency with spreadsheets</li><li>Proficiency in creating compelling presentations and demos</li><li>Market Insight: Deep knowledge of the IN CX, Support and BPO industry </li><li>Proficiency in English</li><li>Plus: Network in the relevant SIs/consults</li></ul><h2>Location: Mumbai, IN</h2>#LI-RemoteWe are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Collected experience requirement

7-11 years