Dy Manager-Customer Relations

<ul style="font-family:Satoshi, 'Satoshi Fallback';margin:1em 0px 1em 1em;padding:0px 0px 0px 1em;border:0px;vertical-align:baseline;color:rgb(71,77,106);"><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Real Estate candidates are preferred</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Should have hands on experience in registration process & Customer communication.</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Addressing customers queries related to legal documentation & Sale deed drafts.</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Should be clear on Payment Structure & final reconciliation statement with accounts team.</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Responsible for creating daily scheduled reports from SAP on registrations scheduled/completed and various other reports on need basis.</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Interact with customers and make follow up calls in order to push customer for registration.</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">To have clear understanding on the documents required for registration (Katha, EC, K2 Challan & sale deed)</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Follow up with Banks & Customers for the final disbursement.</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Constant follow up emails for those customers who are delaying to complete registration process.</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Proper coordination with team members & advocate office for smooth process to complete the registrations.</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Co-ordinating with Accounts team to update records and financial transactions.</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Preparing Registration statements.</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Addressing audit queries post registration.</li></ul><p><br style="font-family:Satoshi, 'Satoshi Fallback';color:rgb(71,77,106);" /></p><p style="font-family:Satoshi, 'Satoshi Fallback';margin:0px;padding:0px;border:0px;vertical-align:baseline;color:rgb(71,77,106);"><strong style="margin:0px;padding:0px;border:0px;vertical-align:baseline;color:rgb(18,18,36);">Required Key Skill</strong></p><ul style="font-family:Satoshi, 'Satoshi Fallback';margin:1em 0px 1em 1em;padding:0px 0px 0px 1em;border:0px;vertical-align:baseline;color:rgb(71,77,106);"><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Candidates good in communication (it is vital for both internal and external customers 150 monthly registrations)</li><li style="margin:0px;padding:0px;border:0px;vertical-align:baseline;">Handled a project which is OC received (they would have done registration and can relate it better with our process) .</li></ul>