Team Member - Sales & Marketing ( Foundry)
Lakshmi Machine Works · Coimbatore
Collected role description
<p><b>Purpose of the Role</b></p><p>1) Implementation of sales and marketing strategy to achieve growth year on year with increase in market share and development of new markets through introduction of new products and new markets</p><p>2) Retain and increase the business with the existing customers(key accounts) to meet their needs and thereby achieve the fiscal target in both foundry. </p><p>3) Improve / Increase the sales through new product development, Product Mix, New Special Grade & Value addition. </p><p><b>Responsibilities & Accountabilities</b></p><p>Implement long term and short term strategic road map for sustenance, growth of the Company in terms of increased sales and market share for Foundry across multiple geographies</p><p>Plan and manage key accounts, & to build and maintain profitable long-term relationships with customers for increase sales and to develop new customers and there by achieve higher market share.</p><p>Evolve and implement export strategy and to identify key markets and Agents’ network to increase export turnover.</p><p>Manage sales and marketing budget and ensure ROI on all activities </p><p>Continuous mail, follow up with customer on Accounts Receivable - to collect payment on Time / Periodic Weekly / Monthly followup with cutomer on payment receivable and account reconciliation. </p><p>Track the achievement of healthy targets for sales of casting( value added and non value added) and monitor implementation with the sale and marketing plan to achieve targets. / Monitoring Target Vs Actual on Sales from Foundry division to meet management goal. </p><p>Acting as the main point of contact between key clients and internal teams. / Focussed KAM (customer wise) to bridge between CFT and Customers.</p><p>Maintain cordial relationship with key customers for regular schedule & new parts to convert the Quote into order. KAM to ensure high satisfaction level with customers towards service & delivery. </p><p>Expand the relationships with existing customers by continuously proposing solutions that meet their objectives</p><p>Addressing and resolving key clients’ complaints. / Timely addressing and resolving customer pain points w.r.t QCD (Qulaity,Cost,Deliverry).</p><p>Analysis of Global Market trend in each segment</p><p>Receiving more RFQ from existing / new customers with all required documents</p><p>Establish agreements with discussion from legal department / contracts with customers / Review and Coodinate between cutomer and LMW's leagal team to sign off Business Contracts.</p><p>Documents (drawings / spec / Qty) to be clarify / discuss with internal team on requirement and share to concerned department through ORACLE / RFQs to be entered into CRM with all necessary documents (Drawings / 3D model (if available) / Technical Data Sheet or Customer Supply Specification etc.). </p><p>Receive feasibility and costing with details break up from respective departments and ensure completion of the quote. </p><p>Create quote and submit to customers within agreed lead times</p><p>Maintain cordial relationship with key customers for regular schedule & new parts to convert the Quote into order</p><p>Approve the order terms and conditions as per Quote for new customer / agreement on Existing customer</p><p>Create customer Master for new customer and item code for new parts in our system</p><p>Book regular / Project /New development orders into our system with all requirements </p><p>Share detailed time plan for new development parts and order acknowledgement for both new & existing customer</p><p>Work with team and prepare MDS , execute the tasks with the team and ensure to offer & ship the castings on time. / To prepare and issue MDS and review the progress of MDS against committed delivery date with planning & manufacturing to ensure OTD. </p><p>Get feed back and approval for new parts from customer to produce Pilot & serial production. / Coordinate with customer for FAI approval and customer clearance to proceed with pilot and serial order production.</p><p>Warehouse stock and transit stock for all Customers arrangements updating of customers on logistics movement and ensure DEMS booking in to system / Conduct weekly customer call to update on progress of open order status and update on intransit & warehouse stock details. </p><p>Collect NCR / Rejection details from customer and coordinate for DEMS booking in system. </p><p>Ensure adherence to Business Excellence processes in all activities related to the sales and marketing function, through training, practicing, audits and corrective actions</p><p>Ensure use of latest technologies and tools for market analysis, marketing and business development, CRM, Dashboarding and real time reporting</p><p>Suggest and Use technology to automate and enhance customer delight at all stages of sales and marketing value chain</p>