Data Center Engineering Operations Engineer

Role overview

Data Center Engineering Operations Engineer at Amazon

Responsibilities

• You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
• Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
• Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems.
• Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training and development
• Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA's and KPI's.
• Manage the development and delivery of the portfolio of Energy/Environmental Management Programs.
• Perform rack installs, rack decommissioning, and facility management.
• Provide operational readings and key performance indicators to make sure uptime is maintained
• Work/Life Balance We value work-life harmony.

Preferred qualifications and skills

• Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

Employment details

• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Location: Mumbai [Maharashtra] [India]

About the employer

• Communicate operating philosophies, technical information, objectives and expectations to Amazon personnel and to the vendor critical facilities management teams.
• About the team About AWS Diverse Experiences Amazon values diverse experiences.
• 4+ years of data center engineering experience - Experience in data center engineering - Experience in electrical or mechanical engineering, or experience in project management Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Additional role details

• AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
• In other words, we're the people who keep the cloud running.
• We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
• We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
• You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
• And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
• Primary responsibilities and SME fields include, but are not limited to: Operations and Maintenance:
• Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of post-mortems, root cause analysis and follow-up resolution actions.
• Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business.
• Responsible for Asset and Inventory management.
• Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation)
• Health & Safety, local statutory requirements, environmental and energy management.
• Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits…etc.)
• Oversee technical compliance auditing and the effective and timely close out of corrective action plans.
• Perform annual operational reviews with a focus on compliance with the Amazon standards and all applicable regulatory requirements. (Audits).
• Keep abreast of Data Center industry innovation.
• Incident and Emergency Response: o Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management. o Managing information flow during incidents while providing regular updates to management. o Manage and coordinate with vendors to resolve any incidents during emergency situations.
• This may require to physically be dispatched on to site to investigate and resolve the issue.
• Key job responsibilities AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
• A day in the life
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
• Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
• We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
• When we feel supported in the workplace and at home, there's nothing we can't achieve.
• Inclusive Team Culture AWS values curiosity and connection.
• Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.
• Our inclusion events foster stronger, more collaborative teams.
• Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer.
• That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• 3+ years of relevant work in a data center or other critical environment experience - 3+ years of data center engineering or operations, or 3+ years of relevant discipline work experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
• If the country/region you're applying in isn't listed, please contact your Recruiting Partner.