Software Engineering Professional

Role overview

Software Engineering Professional at BT Group India

Employment details

• Location: Bengaluru
• Salary: Competitive About the role We are looking for a highly skilled professional to modernise a mission-critical scheduling platform, redesign optimisation algorithms, and embed AI-driven decision intelligence into a system that manages over 20,000 field engineers and partner resources.
• The role focuses on improving operational efficiency, scalability, and decision-making through advanced technology and intelligent automation.
• This opportunity goes beyond traditional software engineering and requires a strong blend of engineering, data science, AI, and optimisation expertise.
• Candidates with experience in scheduling optimisation, operations research, machine learning, and large-scale platform modernisation will be particularly well suited, as these capabilities are critical to solving complex workforce planning and operational challenges.
• What you’ll be doing - Lead the transformation of Openreach's Taskforce Scheduling Platform from a legacy scheduling solution to a modern, AI-driven, cloud-native platform. - Design and deliver intelligent scheduling capabilities that optimise the deployment of 20,000+ field engineers across multiple work types and operational constraints. - Drive technology decisions that improve operational efficiency, customer experience, and business outcomes.
• Essential Skills / Experience - Strong experience in Machine Learning, Predictive Analytics, and Generative AI/LLM-based decision support solutions. - Expertise in Reinforcement Learning, Operations Research, Workforce Optimisation, Constraint-Based Scheduling, Route Optimisation, and Mathematical Modelling. - Proficiency in Java, Python, high-performance system design, performance optimisation, DevSecOps, CI/CD, and observability/SRE practices.
• Desirable Skills / Experience - Experience with Feature Stores, Vector Databases, and Data Lakes for scalable AI and analytics solutions. - Knowledge of MLOps and AI Model Lifecycle Management frameworks and best practices. - Familiarity with Agentic AI Frameworks and Knowledge Graphs to support advanced AI-driven applications. - Thinks holistically about systems and challenges existing approaches to drive better outcomes. - Comfortable working in ambiguity and solving complex optimisation problems while balancing innovation with practical delivery. - Demonstrates curiosity, continuous learning, a product-focused mindset, and a passion for applying AI to solve real-world challenges at scale.
• BT is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet.
• Our purpose is as simple as it is ambitious: we connect for good.
• Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
• Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably.
• We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected.
• These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country.
• Joining BT means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
• Location: Bengaluru [India]

Additional role details

• Job Req ID: 61981 Posting Date: 03 Sep 2026