Jewellery Consultant

Role overview

Jewellery Consultant at CaratLane

Required qualifications

• Education, Certificate
• (Relevant education, achievement & certification)
• Any bachelor degree is mandatory
• MS Office certification / part of curriculum
• Knowledge
• (knowledge gained in the past relevant to this requirement)
• Knowledge in front-end retail operations
• Selling & customer service
• Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage
• Skills
• (Specific job skills required for this job)
• Communication - Excellent verbal communication in English(Mandatory) & regional language.
• Basic computer operating knowledge
• E-mail communication
• Basic knowledge of ‘Point of Sale’ system (POS)
• (Specific type or amount of experience)
• 1 - 3 years of relevant experience in front-end retail operations.
• Preferably with an established Retail Brand
• Freshers with high level of communication skills and attitude to serve customers
• Suitability Criteria
• Success Behaviors
• (Traits like interpersonal skills etc.)
• Enthusiastic
• Selling(Passion to Sell)
• Interpersonal Skills
• Influencing
• Analytical
• Pressure Tolerance
• People oriented
• Strong Team Player
• Warmth / empathy
• Organized
• Willing to take Ownership
• Willingness to Learn
• Well groomed
• Willingness
• (Preference / Values / other requirements)

Employment details

• Job location - Across India
• Ability to work as per Brand guidelines and set schedules.
• Extended working hours during weekends, Festivals and season time
• Shift timing - Minimum 9 hours with strict adherence
• High Integrity (non-negotiable)
• Profile @CaratLane
• Your KRA/KPI
• Attend and assist the customers at store and provide adequate product knowledge
• Influencing and selling jewellery
• Achieve target - Monthly / Seasonal
• Maintain high VM standard at store
• Addressing all customer queries
• Following up with the customers
• Ensure that the store is clean, safe and presentable for customers
• Completing payment transactions; preparing merchandise for delivery.
• Retaining the existing or new customers
• Maintain and monitor store inventory
• Coordinating with inter departmental personnel
• Working on POS, ERP system, Magento etc
• General
• Other
• (Common details)
• CTC - Rs.2.4 to 3 lacs
• Employment type - Full-time
• Reporting to ASM / Store Manager
• Location: Bangalore [Karnataka] [India]