Senior Quality Process Professional

Role overview

Senior Quality Process Professional at Capgemini

The Quality Process Professional establishes and runs the quality process.

They have various responsibilities which include architecting, defining and maintaining Quality Management Systems to enable standard way of working, developing and managing process assets (methods, PoVs best practices, enablers) to facilitate delivery and acting as SMEs in areas such as Agile, Service Management, Six Sigma etc.

They are responsible for creating and maintaining process metrics baselines and prediction models (account/BU level) to support data driven delivery execution and governance and support creation of estimation models.

They will plan and drive external quality certification initiatives to provide confidence to internal and external stakeholders on the robustness of QMS and plan and conduct Quality Audits to monitor compliance, provide early alerts, identify best practices and improvement opportunities.

The Quality Process Professional will also develop and conduct Quality trainings to enhance awareness and skills and enable the sales function by creating assets highlighting Capgemini’s processes, process assets and platforms.

They can also be called upon to assist with solutioning as Subject Matter Experts.

Job Description - Grade Specific Quality Process ManagerPlan and manage for a few areas within a portfolio process definition and maintenance, process metrics baselines and prediction models, quality certifications, quality trainings, sales enablement, stakeholder management, auditsDevelop process assets Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.

It is a responsible and diverse group of 340,000 team members in more than 50 countries.

With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.

It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Employment details

• Location: Navi Mumbai [India]

About the employer

• At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential.

Additional role details

• From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries.
• Join us for a career full of opportunities.
• Where you can make a difference.
• Where no two days are the same.