DOMAIN ANALYST - Asset Mgmt.

Role overview

DOMAIN ANALYST - Asset Mgmt. at Happiest Minds

The role is execution-focused, with clear priorities, deliverables and completion dates assigned by the two Software Asset Management managers.

Responsibilities

• Maintain clear action trackers and provide concise progress reporting against agreed deliverables, due dates, risks and dependencies. ?

Employment details

• Location: Bengaluru

Additional role details

• ELP Data Quality Analyst High-level role description | ELP Data Quality Acceleration Primary focus: Complete time-bound ELP data quality, remediation and compliance activities in line with priorities set by the SAM - Corporate Software Manager and SAM - Project Delivery Software Manager.
• Role Purpose Support the accelerated delivery of trusted Effective Licence Positions (ELPs) by improving the quality, completeness and accuracy of software entitlement, contract, purchase, deployment and usage data.
• Skills and Experience ? 3-5 years experience in data quality, Software Asset Management (SAM), IT Asset Management (ITAM), software licensing, procurement, contract administration or a related discipline. ?
• Demonstrated experience cleansing, validating, reconciling and improving large datasets from multiple sources. ?
• Strong analytical, investigative and problem-solving skills, with high attention to detail. ?
• Intermediate to advanced Microsoft Excel capability; exposure to Power BI, Power Query, SQL or similar tools is desirable. ?
• Familiarity with SAM and usage metering tools is desirable, including Flexera, Open iT, ServiceNow SAM or similar platforms. ?
• Working understanding of software entitlement, licence compliance and Effective Licence Position concepts. ?
• Understanding of AI enablement, automation and agent-assisted ways of working, with the ability to identify practical opportunities to reduce manual effort. ?
• Clear written and verbal communication skills and the ability to work effectively across global and cross-functional teams.
• Key Activities ?
• Complete assigned, time-bound ELP data quality and remediation activities in line with priorities, milestones and deadlines set by the SAM - Corporate Software Manager and SAM - Project Delivery Software Manager. ?
• Cleanse, validate, enrich and reconcile software entitlement, contract, purchase order, deployment and usage data across multiple systems and repositories. ?
• Identify and resolve duplicate, incomplete, conflicting or inaccurate records, escalating blockers and dependencies early. ?
• Support priority vendor ELP production through data preparation, evidence collection, reconciliation and exception resolution. ?
• Validate contract, procurement and entitlement information before ingestion into Flexera and related repositories. ?
• Investigate ELP exceptions, licence compliance variances, anomalies and data gaps, documenting evidence and outcomes. ?
• Produce data quality metrics and issue reporting to support prioritisation and management decisions. ?
• Liaise with key stakeholders, including Product Management, Entitlement Forensics, Procurement, Commercial, Finance, Digital and vendor contacts, to obtain evidence, clarify data and resolve issues. ?
• Support software audit readiness, compliance reviews and renewal preparation activities. ?
• Identify and implement opportunities to improve data quality, standardise repeatable activities and use automation or AI-enabled approaches to reduce manual effort.
• Accountability and Success Measures ?
• Timely completion of assigned activities against agreed priorities and deadlines. ?
• Improved completeness, accuracy and traceability of ELP source data. ?
• Reduction in unresolved data quality issues, duplicates, exceptions and entitlement gaps. ?
• Clear escalation of risks, blockers and stakeholder dependencies. ?
• Faster and more reliable production of trusted ELPs for priority vendors. ?
• Demonstrable reduction in manual effort through process improvement, automation and AI enablement.