Platform Lead - Commercetools

Role overview

Platform Lead - Commercetools at Nestle

PLATFORM LEAD – COMMERCETOOLS We are looking for a Platform lead – Commercetools to be part of our Nestlé Nespresso Digital and Tech Team.

Employment details

• Location: Bengaluru, Karnataka, India - Type of Contract: Permanent - Grade: Band 2 - Type of work: Hybrid - Work Language: Fluent Business English The Role: The Platform Lead for Commercetools and help shape the future of Nespresso’s global digital commerce ecosystem.
• You will be the subject matter expert for commercetools, a core platform supporting our direct-to-customer business across 40 markets.
• Working with technology, architecture, product, engineering and business teams, you will guide platform evolution, reliability, security, compliance and adoption.
• Key responsibilities of the Commerce Platform Lead: - Own the strategic direction of the commercetools platform, acting as Nespresso ’ s subject matter expert and primary point of connection with the vendor.
• Build a strong partnership with commercetools, influence roadmap conversations, assess new capabilities and translate platform opportunities into clear business value. - Drive platform health, reliability, security and compliance across the global digital commerce ecosystem.
• Partner with architecture, engineering and operations teams to ensure commercetools remains scalable, resilient and aligned with Nestl é standards as the platform evolves. - Accelerate platform adoption by enabling teams to use commercetools effectively and consistently.
• Strengthen documentation, training, best practices and developer experience so product and engineering teams can move faster while maintaining quality and governance.
• In This Role, You Will: - Conduct regular alignment sessions with commercetools to understand newly released capabilities and future roadmap items. - Identify opportunities for Nespresso to influence and benefit from the commercetools roadmap. - Partner closely with the re-architecture team, Head of eCommerce Technology, development teams and commercetools. - Ensure commercetools solutions, including Merchant Center, Frontend Studio and Connectors, have robust upgrade and compliance plans. - Collaborate with reliability engineering teams to monitor platform health. - Drive adoption of new platform capabilities across product and engineering teams. - Support knowledge sharing through documentation, training and platform best practices. - Act as the go-to subject matter expert for commercetools across the organization.
• What We’re Looking For: - 10+ years of professional experience. - 5+ years of experience within digital commerce, eCommerce technology or platform leadership roles. - Demonstrated hands-on or platform leadership experience with commercetools is required. - Proven experience leading a digital commerce platform and engaging with technical, product and business stakeholders. - Strong understanding of reliability, scalability, security and compliance principles. - Excellent stakeholder management and communication skills. - Fluent business English.
• Extra Skills That Set You Apart: - Have experience with MACH, composable commerce or other headless commerce platforms. - Can bridge technical and non-technical audiences. - Have strong experience with agile delivery models. - Have worked in global environments and virtual teams.
• We Offer You: We offer more than just a job.
• We put people first and inspire you to become the best version of yourself. - Flexible work policies including core hours and options for working from home.
• Discuss with us during the recruitment process to understand what flexibility could look like for you! - Genuine opportunities for career and personal development through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset. - Modern "smart office" locations providing agile workspaces.
• Our state-of-the-art campus is equipped with areas to co-create, network, and chill! - International, dynamic & inclusive working environment with attractive additional benefits. - The pride to work for a B Corp certified company and one of the world’s most trusted brands.
• The
• Location: Bangalore [IN] [560103]

Application details

• Your Application: Submit your application, and we'll review it carefully (make sure your CV is in English as the hiring team is international). - Initial Screening: Relevant candidates will be contacted by our Talent Acquisition team for an initial interview. - Hiring Manager Interview: Selected candidates will then meet with the hiring manager to discuss the role and their experience in more detail. - Stakeholder Interview: Candidates will engage with potential team members to assess fit and collaboration. - Leadership & HRBP Interaction: Candidates will have a discussion with our leadership team & HRBP. - Feedback: After interviews, we provide feedback to all candidates. - Job Offer: Successful candidates will receive a formal offer. - First Working Day: Once the offer is accepted, we’ll welcome you on your first day!
• About Nespresso: The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee.
• Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee.
• We are a Company committed with the Climate change and we aim to achieve carbon neutrality as soon as possible and net-zero GHG emissions by 2050 at the latest.
• In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels.
• We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.
• People are at the heart of our success – all 14,000 of them.
• We actively cultivate diversity, inclusion and belonging in the workplace.
• We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day.
• You own a piece of the action – make it count.
• Join Nestlé #beaforceforgood

Additional role details

• At Nespresso, our Digital & Tech teams are at the heart of our innovation journey, a space where we continue to invest, evolve, and grow.
• Position Snapshot: -