Customer Service Executive - Platform Planning & Network Design

Role overview

Customer Service Executive - Platform Planning & Network Design at Tata Communications

Supporting the network enhancement, maintenance, and migration projects Publishing dashboards to track projects.

Broad outline of the Role Responsible for driving day to day platforms and network planning and operations.

Responsibilities

• Platform installation and configuration Support in technical analysis of software, hardware, and network systems Perform integration and migration with existing systems.
• Creating technical service requirements Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Required qualifications

• Minimum Qualifications & Experience Technical/ Engineering degree with 0-4 years of experience Other Knowledge & Skills Experience in network maintenance/ migrations/enhancements Expertise on various telecommunication equipment Good Knowledge in various products offered by service provider.

Employment details

• Location: Chennai [Tamil Nadu] [India]

Additional role details

• This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.