ServiceNow Developer – GRC

Role overview

ServiceNow Developer – GRC at Equifax

Platform & TPRM Ownership: Serve as the technical SME for the ServiceNow TPRM/VRM application, driving long-term platform health, scalability, and alignment with business risk requirements.

Responsibilities

• Module Enablement & Architecture: Lead the technical design, configuration, and enablement of the DDR (Due Diligence Request) module and integrate it into existing enterprise workflows.
• Profile Management: Architect and configure robust Third-Party Profiles, Vendor Hierarchies, and Risk Assessments to accurately capture, score, and monitor vendor data.
• External Portal Development: Develop, enhance, and maintain the Third-Party Risk Portal using Service Portal technologies, ensuring a secure, modern, and intuitive interface for external vendors.
• Platform Automation & Scripting: Design and implement complex automated processes using Flow Designer.
• Write highly efficient server-side and client-side logic using Business Rules, Script Includes, Client Scripts, and Script Actions.
• Event Management: Configure and trigger Script Actions and platform Events to drive background processing and complex platform integrations.
• Targeted Communications: Design and configure complex, condition-driven system Notifications tailored to specific internal compliance teams and external stakeholders.
• Security & Access Control: Implement strict data governance by designing, troubleshooting, and maintaining complex Access Control Lists (ACLs) across affected tables, ensuring absolute data segregation for external users.
• Mentorship & Best Practices: Promote ServiceNow development best practices, conduct code reviews, and help guide junior administrators or analysts.

Required qualifications

• A minimum of 5 years of proven, hands-on experience as a ServiceNow Developer, with a strong background in platform configuration, architecture, and custom application development.
• GRC/TPRM Expertise: Direct, hands-on experience implementing and maintaining ServiceNow Vendor Risk Management (VRM) or Third-Party Risk Management (TPRM).
• Certifications: Active ServiceNow Certified System Administrator (CSA) certification is required.
• Technical Expertise:
• Deep understanding of ServiceNow security models, specifically architecting and troubleshooting complex ACLs and Data Policies (a must-have).
• Advanced proficiency in building enterprise-grade automated processes in Flow Designer and Integration Hub.
• Strong JavaScript capabilities, specifically with Script Includes, Business Rules, Script Actions, and the Event Registry.
• Experience configuring Service Portal pages, widgets, and user criteria for external users.

Preferred qualifications and skills

• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow Certified Implementation Specialist – Vendor Risk Management (CIS-VRM).
• Experience with third-party data integrations (e.g., BitSight, RiskRecon, EcoVadis) via REST APIs.
• We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.
• Are you ready to power your possible?
• Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Employment details

• IND-Trivandrum-Equifax Analytics-PEC
• Function:
• Function - Tech Dev and Client Services
• Schedule:
• Full time
• Location: IND-Trivandrum-Equifax Analytics-PEC [India]

About the employer

• Equifax is where you can power your possible.

Additional role details

• If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.