Senior Staff Software Engineer

Role overview

Senior Staff Software Engineer at Q2

Architecture, Technical Strategy & Product Engineering

This role combines deep technical expertise, architectural leadership, AI-native engineering practices, and operational excellence to deliver scalable, secure, resilient, and intuitive products that drive customer value.

Responsibilities

• You will partner closely with Product, Design, Data, Security, and Engineering leaders to define long-term architectural strategy, guide complex technical decisions, accelerate product delivery, and enable teams to build intelligent, customer-focused products at scale.
• Define and drive long-term architecture strategy for customer-facing digital banking products and shared product capabilities.
• Translate product vision, customer needs, and business goals into scalable, resilient, secure, and maintainable engineering solutions.
• Lead architecture and design reviews, driving alignment on trade-offs, engineering standards, scalability, extensibility, and long-term technical direction.
• Establish reusable architectural patterns, APIs, domain boundaries, integration standards, and engineering conventions across teams.
• Drive modernization initiatives that reduce technical complexity, improve maintainability, and accelerate product delivery.
• Ensure architectural decisions balance customer experience, delivery velocity, reliability, compliance, and future scalability.
• Influence product roadmaps and investment decisions through technical strategy, architectural foresight, and scalability considerations.
• AI-Native Product Engineering & Engineering Excellence
• Drive adoption of AI-native capabilities that improve customer experiences, operational efficiency, personalization, and developer productivity.
• Partner with product and engineering teams to identify opportunities for intelligent automation, conversational experiences, predictive insights, agentic workflows, and AI-assisted engineering practices.
• Improve engineering productivity through automation, CI/CD, tooling, reusable frameworks, and AI-assisted development workflows.
• Establish standards for testing, observability, resiliency, security, scalability, accessibility, and operational excellence.
• Define SLAs/SLOs, reliability standards, and operational readiness practices for business-critical customer journeys.
• Lead incident response, postmortems, and continuous improvement initiatives focused on customer impact and product stability.
• Ensure responsible AI adoption through governance, privacy, explainability, security, and risk management practices.
• Guide adoption of modern AI patterns including LLM integrations, RAG-based architectures, intelligent automation, and enterprise AI governance.
• Collaboration, Leadership & Organizational Impact
• Drive alignment across Product Engineering, Product Management, Design, Security, Compliance, Operations, and Executive Leadership.
• Communicate architectural trade-offs, customer impact, and technical risks clearly to both technical and business stakeholders.
• Foster a product engineering culture focused on ownership, innovation, simplicity, scalability, and customer trust.
• Mentor senior engineers and technical leaders across teams, scaling engineering excellence through coaching, architectural guidance, and reusable patterns.
• Encourage strong engineering collaboration through architecture reviews, technical documentation, shared standards, and engineering communities.
• Product & Business Impact
• Align engineering investments with customer outcomes, product strategy, operational metrics, compliance requirements, and company OKRs.
• Use customer insights, experimentation data, analytics, and product health metrics to guide prioritization and technical trade-offs.
• Influence strategic investment decisions through technical expertise, architecture strategy, scalability planning, and customer value analysis.
• Deliver secure, resilient, intelligent, and customer-focused digital banking experiences that strengthen engagement and trust.
• 12+ years of software engineering experience with expertise building scalable cloud-native products and distributed systems.
• Proven experience operating as a Staff, Principal, or Senior Staff Engineer within product engineering organizations.
• Strong experience defining architecture strategy for large-scale customer-facing applications and distributed systems.
• Deep expertise in frontend and backend technologies, cloud-native architectures, distributed systems, API design, observability, resiliency, security, CI/CD, and operational excellence, with experience building AI-native applications leveraging LLMs, agentic workflows, intelligent automation, RAG-based architectures, and AI-assisted engineering workflows.
• Experience building and scaling customer-facing products in fintech, SaaS, or enterprise environments.
• Exceptional technical leadership, communication, mentorship, and cross-functional collaboration skills.
• Strong product mindset with ability to connect architecture and engineering strategy to customer and business outcomes.

Preferred qualifications and skills

• Experience in fintech, digital banking, payments, lending, fraud, or regulated enterprise environments.
• Experience leading large-scale modernization or architectural transformation initiatives.
• Expertise in AI-assisted product experiences, intelligent automation, personalization systems, or enterprise AI governance.
• Experience driving resiliency engineering, operational transformation, and engineering standardization initiatives.
• What Success Looks Like
• Scalable, resilient, and maintainable architectures adopted across product engineering teams.
• Faster product delivery through reusable engineering patterns, AI adoption, and architectural simplification.
• Improved developer productivity, engineering quality, and operational excellence.
• Strong cross-functional alignment between Engineering, Product, Design, Security, and Operations.
• Successful adoption of AI-native product engineering practices.
• Strong mentorship, technical influence, and organizational impact.
• Delivery of secure, intelligent, and customer-centric digital banking experiences.
• This position requires fluent written and oral communication in English.
• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”
• Click here to find out more about the benefits we offer.
• Our Culture & Commitment:
• We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized.
• And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being.
• Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ).
• We believe in making an impact—in the industry and in the community.
• We are an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Employment details

• Location: Bangalore [India]

About the employer

• Why Join Q2?
• What Makes Q2 Special?
• From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.

Additional role details

• As passionate about our people as we are about our mission.
• Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.
• Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
• Being as passionate about our people as we are about our mission.
• We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection.
• We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships.
• We also know that nothing builds trust and collaboration like having fun and giving back together.
• Senior Staff Engineer
• Role Summary
• We are seeking a Senior Staff Engineer to lead strategic initiatives across customer-facing product engineering teams building next-generation digital banking experiences.