IT Engineer, Workplace Technology and AV

Role overview

IT Engineer, Workplace Technology and AV at Marvell

Required qualifications

• 4–8 years of on-site IT support in a GCC, MNC product company, or R&D environment.
• Experience administering Zoom Rooms and enterprise AV hardware (Neat, Logitech, Poly, or equivalent).
• Windows endpoint administration including OS provisioning, Intune or JAMF, hardware troubleshooting, and software deployment.
• Strong macOS support experience.
• Networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting).
• Experience with ServiceNow or similar ITSM tools, including SLA ownership and documentation.
• Strong communication and stakeholder management skills.

Preferred qualifications and skills

• JAMF administration (policies, smart groups, scope management).
• Zoom Phone or Unified Communications administration.
• CrowdStrike, Intune Compliance Policies, or BeyondTrust EPM experience.
• This role is eligible to participate in Marvell's bonus and equity plans, including a new hire equity grant and annual equity refreshers, ensuring you are rewarded for your contributions and remain invested in the company's long-term success.

Additional Compensation and Benefit Elements

• With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity.
• We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us.
• For additional information on what it’s like to work at Marvell, visit our Careers page.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
• Interview Integrity
• To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like ChatGPT or Copilot, or automated note-taking bots) during interviews.
• These tools must not be used to record, assist with, or enhance responses in any way.
• Our interviews are designed to evaluate your individual experience, thought process, and communication skills in real time.
• Use of AI tools without prior instruction from the interviewer will result in disqualification from the hiring process.
• This position may require access to technology and/or software subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR).
• As such, applicants must be eligible to access export-controlled information as defined under applicable law.
• Marvell may be required to obtain export licensing approval from the U.S.
• Department of Commerce and/or the U.S.
• Department of State.
• Except for U.S. citizens, lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3), all applicants may be subject to an export license review process prior to employment.
• #LI-RV1

Employment details

• Location: Bangalore [India]

About the employer

• Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world.
• Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities.
• At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow.
• For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead.
• Your Team, Your Impact
• IT Operations and End User Support
• What You Can Expect
• Provide L2/L3 deskside and remote support for Windows and macOS devices.
• Manage end-to-end IT onboarding, including provisioning, MDM enrollment, software configuration, and access validation.
• Manage the hardware asset lifecycle, including inventory, refresh, and decommissioning.
• Execute IMAC activities while maintaining defined SLAs.
• Coordinate IT procurement for accessories, peripherals, and consumables.
• Operate and maintain Zoom Rooms, video conferencing systems, video walls, and hybrid meeting infrastructure.
• Administer Zoom Rooms, including firmware updates, room profiles, and scheduling integration.
• Perform preventive maintenance and AV health checks.
• Manage AV incident response, troubleshooting, vendor coordination, and documentation.
• Support AV requirements for town halls, executive meetings, and customer visits.
• Maintain AV documentation, runbooks, and escalation procedures.
• What We're Looking For